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Welcome to Bas-ip Support

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    TECHNICAL ARTICLES

    BAS-IP intercoms also support SIP, RTSP and are integrated with access control and video surveillance systems, which opens up new opportunities for the use of these devices.

    Articles
    Practical Webinar: How to Get Started with Link Cloud

    We invite you to a practical webinar, “How to Get Started with Link Cloud.” Important: We are conducting two identical webinars on different days and times, so you can choose the most convenient option, regardless of your time zone. What to Expect: This webinar is for you if you are: Choose a convenient time:Wednesday, March […]

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    Articles
    New Support Numbers

    We appreciate your choice to work with us and are always striving to improve our service to provide the highest level of support. We would like to inform you that our contact phone numbers for customer support will change starting March 1st. The new numbers for contacting our support service are: For clients from USA: +1 914 […]

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    Articles
    BAS-IP at The Security Event 2025

    BAS-IP is excited to announce its participation in The Security Event 2025! We invite you to visit our booth, where we will showcase the latest developments in IP intercoms and software. We have prepared many interesting things for you, including new product presentations and demonstrations of their capabilities. Our specialists will be happy to answer […]

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    NEED HELP?



    If you need more detailed technical documentation on our equipment and software, you can visit our Technical Portal.

    OUR Technical Portal

    TECHNICAL SUPPORT CONTACTS

    • Please Note: If you have purchased our products through one of our certified System Integrators or Resellers, please contact them directly for first-level technical support
    • Calls (We will call you back within 10 minutes) 
      For clients from USA +19142408922
      For clients from Canada +14374429559
      For clients from UK +442038071441
    • WhatsApp: 
      https://wa.me/message/FXL7UDHEQJZNF1
    • Telegram: 
      https://t.me/bas_ip_international_support_bot
    • Email:
      support@bas-ip.com
    • Support working hours: 
      Monday to Friday, 7:00 AM to 10:00 PM (GMT+0)
    • Information about shortened and non-working hours: 
      December 25 – Day off
      December 31 – Day off
      January 1 – Day off