Welcome to BAS-IP Support

The BAS-IP team is excited to announce a significant enhancement to the integration with KONE elevators, designed specifically with system integrators and installers in mind. Originally developed for BAS-IP Entrance panels, the integration allowed restricted access to floors and enabled elevator calls directly from the panel interface. Now, this integration has been expanded to the […]

A quick look back at Intersec Dubai 2026! We were thrilled to showcase the latest BAS-IP innovations at the ScreenCheck® Middle East booth. Huge thanks to our partners and everyone who visited us! Stay tuned for more updates on the future of IP Intercom systems.

We are excited to kick off the 2026 exhibition season at the world’s leading trade fair for security, safety, and fire protection — Intersec Dubai. As our first major event of the year, this is the perfect opportunity to reconnect and explore the future of access control. This year, we are pleased to announce that […]

The holiday season is the perfect time to reflect, recharge, and look forward to the future. The entire BAS-IP team wishes you a very Merry Christmas and a prosperous New Year. Looking ahead, our wish for you is ambitious: may your boldest plans turn into reality and your business see sustainable financial growth. Beyond the […]

We were delighted to participate in the Low Current Systems Projects Forum recently held in the beautiful city of Malbork, Poland. It was a fantastic opportunity for our Key Account Manager, Iryna Koiomova, to connect with industry professionals, showcase our latest BAS-IP innovations, and demonstrate the capabilities of our Link platform. We enjoyed the engaging […]

We are pleased to share that Ruslan Adzhiev, BAS-IP’s Regional Business Development Manager, recently visited Dubai to conduct a comprehensive training program for our valued local partner, ScreenCheck® Middle East. To ensure maximum effectiveness, the visit was structured into two separate, full-day intensive sessions: Day 1: Technical Training. Dedicated to the engineering team, this session […]

On 18 November 2025, BAS-IP LINK experienced a short service disruption that affected some of our users. The incident was caused by a global outage at our infrastructure partner Cloudflare, which routes a significant share of internet traffic worldwide. During this period, some requests to BAS-IP LINK returned errors, so logging into accounts and using […]

Go behind the scenes of our recent 2-day exclusive technical training for BAS-IP partners, held in the beautiful city of Prague! We believe that the best learning comes from doing. That’s why this event was all about hands-on experience. Our partners got to dive deep into our latest equipment, work through real-world configurations, and get […]

We are excited to announce that we are participating in the Preventica Maroc Trade Show & Congress! We invite you to join us, November 11, through November 13 at the OFEC Expo Center in Casablanca. We are proud to be exhibiting alongside our valued partner, Sprinx Solutions. You can find us at their booth, #M06, […]

The BAS-IP team is excited to announce that we will be participating in ISC East 2025, and we would like to personally invite you to join us! We will be exhibiting alongside our valued partner, HighTech4, at the Javits Center in New York City from November 18 to 20. This is the perfect opportunity to […]