Door Entry and Access Control for Social Housing
Social housing teams need to keep shared entrances secure without making everyday access difficult for residents, visitors or staff. BAS-IP provides scalable, cost-effective IP door entry and access management for housing associations, local authorities and managing agents, from a single entrance to multi-building estates, in refurbishment, regeneration and new-build projects. Residents answer calls on an indoor monitor or in the BAS-IP Link App, while authorised staff manage access in BAS-IP Link.
Why Choose BAS-IP for Social Housing?
A door entry system in social housing needs to support residents with different requirements while helping housing teams manage shared spaces efficiently. BAS-IP combines robust entrance hardware, several ways for residents to get in and centralised management that reduces routine administration and lets upgrades be phased block by block.
Secure Shared Entrances with Video Verification
Video calling lets residents or authorised staff see who is at the entrance before releasing the door. For busy communal entrances, the BAS-IP AA-07FBI STAINLESS panel has a 3 mm stainless-steel front, an IK08 impact-resistance rating, Secured by Design certification, a 110° wide-angle camera and an output for an external induction loop for people who use hearing aids.
Panels are available in vandal-resistant stainless steel or cost-effective aluminium. For smaller entrances, the BI-02FBI, BI-04FBI, BI-08FBI and BI-12FBI offer two to twelve call buttons, the same induction loop output and visual status indicators.
Practical Access for Residents, Visitors and Contractors
Residents can enter with cards, key fobs, mobile credentials or a PIN, with two-factor authentication available for doors that need it. They answer visitors on an indoor video monitor or, if they prefer, in the BAS-IP Link App. Nobody has to rely on a smartphone to get in.
Couriers can be verified by video and given temporary or one-time access instead of relying on a timed trade button. For visiting staff and contractors, administrators can issue guest links, QR codes or temporary PINs that work only on selected doors and for a set period.
Centralised Management Across Housing Estates
BAS-IP Link brings buildings, devices, users, credentials, schedules, calls, alerts and access events into one place. In buildings connected to Link, staff can cancel a lost fob or a former resident’s credentials remotely instead of visiting the site, and issue new credentials to residents, staff and contractors the same way. Teams can also send notifications and messages and use searchable event history to support investigations.
Link is available as a cloud service or can be hosted within the organisation’s own infrastructure for greater control over the system, data environment and redundancy strategy. Remote support through Link can reduce site visits. A single building can also run on its own, managed locally without Link.
Key Features of BAS-IP Social Housing Systems
A typical social housing installation covers the main entrance, secondary doors, residents’ flats, lifts and communal facilities. BAS-IP components are combined to suit the building and the way it is managed, from a single block to a whole portfolio.
Equipment for Entrances, Flats and Communal Areas
The AA-07FBI STAINLESS suits the main communal entrance, and BI-series panels cover entrances with two to twelve call buttons. Inside flats, residents can use audio handsets, video phones or touchscreen monitors such as the AT-07, which is also certified by Secured by Design.
Readers and door controllers manage entry to cycle stores, bin stores, parcel rooms and other service areas, with access events recorded in BAS-IP Link. Lift controllers add floor-permission control, backup power units can maintain power to connected equipment during power cuts, and the AA-07FBI STAINLESS connects to compatible CCTV systems via ONVIF Profile S.
A Practical Route for Refurbishment and New Build
The UK’s analogue telephone network is being switched off by January 2027, so housing providers need to review door entry systems that depend on PSTN lines. BAS-IP is an IP system that runs over the building’s network, and where compatible, existing cabling, door hardware, fobs and cards can be retained to reduce replacement work and project costs. Where older credentials can be copied, moving to secure credentials with anti-cloning technology is recommended.
The same approach suits estate upgrades, full regeneration projects and new builds. Project-specific integrations, such as a fire alarm interface, door release on alarm and a public address interface, can support wider building safety and evacuation strategies.
Tools for Busy Housing and Concierge Teams
With BAS-IP Link Selfhost, operators can take calls from a floating call widget while working anywhere in Link, manage call queues, put callers on hold and transfer visitors directly to residents. When several entrances call at once, the queue helps operators deal with calls in an organised way.
Configurable activity reports are generated as PDFs in the background without interrupting operators, and redacted versions remove personal details for external use. Housing providers still decide who can see the records, how long they are kept and how personal data is handled under data-protection rules.
FAQs about Social Housing Door Entry Systems
From a single entrance to a multi-building estate, BAS-IP helps create safer environments for social housing by bringing video door entry, communal access and day-to-day management together. Authorised BAS-IP partners across the UK can help you choose the equipment and deployment option for each building, and eligible BAS-IP hardware is covered by a 3-year warranty under the applicable regional warranty policy. Contact our team to discuss your social housing project.