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BAS-IP and Condo Control Integration: Revolutionizing Residential Access and Management for Canadian Properties

BAS-IP, a global leader in IP intercom technology, is proud to announce a strategic integration with Condo Control, the comprehensive platform trusted by over 2 million residents for streamlined property operations. This collaboration marks a significant advancement in residential living, particularly for the Canadian market, by creating a unified system for resident data management and enhancing the daily experience for both property managers and residents.

The core of this integration lies in the seamless synchronization of resident information from Condo Control directly to BAS-IP intercom systems. This eliminates the perennial issue of duplicate data entry and ensures that resident directories are always accurate and up-to-date. Property administrators can now manage resident records – adding, deleting, or updating details – exclusively within the Condo Control platform. These changes are then automatically mirrored in the BAS-IP intercom’s smart directory via our powerful BAS-IP Link management software, which serves as the intelligent middleware.

A More Intuitive Visitor Experience

A key highlight of this integration is the transformation of the visitor calling process. Instead of requiring visitors to dial specific apartment numbers, BAS-IP call panels will now display an alphabetized smart directory with residents’ names. This user-centric approach allows visitors to simply scroll, tap a name, and initiate a call, aligning with modern usability expectations.

Furthermore, this system is specifically tailored to the preferences of Canadian residents, who increasingly favor receiving visitor calls directly on their personal mobile numbers rather than traditional in-apartment intercom units.

How BAS-IP Link Powers the Integration:

  1. Centralized Data Management: Property administrators register residents and their contact information within the Condo Control system.
  2. Automatic Synchronization: The BAS-IP Link server intelligently fetches this data, automatically updating the call panel’s Smart Directory.
  3. Flexible Calling Options:
    • Direct-to-Resident: Visitors can select a resident by name from the directory or dial a unique code to call their personal mobile number (via a connected Twilio SIP trunk) or their BAS-IP Link mobile application.
    • Traditional Apartment Calling: The option to call all registered devices within an apartment simultaneously remains available.
    • Hybrid Functionality: Both direct-to-resident and apartment calling can operate concurrently on a single BAS-IP call panel.
  4. Seamless Call Management: BAS-IP Link manages the entire calling process, ensuring reliable communication.
  5. Remote Access Control: Upon answering, residents can conveniently grant access remotely.
  6. Real-Time Updates: Any modifications in Condo Control, such as phone number changes, resident departures, or mobile app session updates, are instantly reflected in the BAS-IP Link forwarding scheme, guaranteeing contact accuracy.
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Key Benefits of the BAS-IP and Condo Control Integration:

  • Zero Redundant Data Entry: Resident records flow automatically from Condo Control to BAS-IP systems, saving administrative time and reducing errors.
  • Enhanced Call Accuracy: With always-current information, calls reach the intended resident correctly the first time, minimizing missed connections and lobby wait times.
  • Mobile-First Convenience: Residents enjoy the flexibility of answering visitor calls on their preferred mobile devices, wherever they are.
  • Continuously Updated Information: Move-ins, move-outs, and contact detail changes are synchronized instantly, ensuring the directory is always reliable.

Brian Bosscher of Condo Control commented, “Our mission is to digitize and streamline community operations. Partnering with BAS-IP lets managers update data once and gives residents the friction-free, mobile access they expect.”

This integration of BAS-IP’s advanced IP intercom solutions with Condo Control’s robust property management platform represents a significant leap forward in creating smarter, more secure, and exceptionally convenient living environments. BAS-IP is committed to pioneering innovations that meet the evolving needs of modern residential communities.

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