{"id":142286,"date":"2025-08-11T18:37:15","date_gmt":"2025-08-11T18:37:15","guid":{"rendered":"https:\/\/bas-ip.com\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/"},"modified":"2025-08-28T11:31:08","modified_gmt":"2025-08-28T11:31:08","slug":"reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems","status":"publish","type":"post","link":"https:\/\/bas-ip.com\/vi\/articles\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/","title":{"rendered":"\u0110\u1ed9 Tin C\u1eady, D\u1ef1 Ph\u00f2ng v\u00e0 Th\u1ecfa Thu\u1eadn M\u1ee9c D\u1ecbch V\u1ee5 (SLA) trong H\u1ec7 Th\u1ed1ng \u0110\u00e1m M\u00e2y BAS-IP"},"content":{"rendered":"<p><span style=\"color: initial; font-size: revert;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-141365\" src=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg 300w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-1024x768.jpg 1024w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-768x576.jpg 768w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-767x575.jpg 767w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2.jpg 1500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\u0110i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a <strong data-start=\"178\" data-end=\"188\">BAS-IP<\/strong> l\u00e0 \u0111\u00e2y l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p li\u00ean l\u1ea1c n\u1ed9i b\u1ed9 ho\u00e0n ch\u1ec9nh, v\u00e0 \u0111i\u1ec1u quan tr\u1ecdng h\u01a1n n\u1eefa l\u00e0 c\u00f4ng ty cam k\u1ebft v\u00e0o s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a h\u1ea1 t\u1ea7ng \u0111\u00e1m m\u00e2y, h\u1ed7 tr\u1ee3 s\u1ea3n ph\u1ea9m l\u00e2u d\u00e0i v\u00e0 ch\u00ednh s\u00e1ch c\u1ea5p ph\u00e9p linh ho\u1ea1t. T\u00e0i li\u1ec7u n\u00e0y tr\u00ecnh b\u00e0y c\u00e1c \u0111i\u1ec3m ch\u00ednh trong vi\u1ec7c s\u1eed d\u1ee5ng ph\u1ea7n c\u1ee9ng v\u00e0 ph\u1ea7n m\u1ec1m BAS-IP theo th\u00f4ng tin ch\u00ednh th\u1ee9c t\u1eeb c\u00f4ng ty.<br \/>\n<\/span><\/p>\n<p><strong>\u0110\u1ed9 tin c\u1eady c\u1ee7a d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y v\u00e0 kh\u1ea3 n\u0103ng ch\u1ecbu l\u1ed7i<\/strong><\/p>\n<p data-start=\"572\" data-end=\"960\">BAS-IP c\u00f3 ti\u1ec1m n\u0103ng m\u1ea1nh m\u1ebd trong vi\u1ec7c h\u1ed7 tr\u1ee3 c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y c\u1ee7a m\u00ecnh nh\u01b0 <strong data-start=\"651\" data-end=\"672\">BAS-IP Link Cloud<\/strong> v\u00e0 <strong data-start=\"676\" data-end=\"693\">\u1ee8ng d\u1ee5ng Link<\/strong>. C\u00f4ng ty \u0111\u1ea3m b\u1ea3o gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 k\u1ecbp th\u1eddi, sao l\u01b0u d\u1eef li\u1ec7u theo \u0111\u1ecbnh k\u1ef3 v\u00e0 l\u01b0u tr\u1eef d\u1eef li\u1ec7u an to\u00e0n. M\u1eb7c d\u00f9 kh\u00f4ng c\u00f3 SLA ch\u00ednh th\u1ee9c (v\u00ed d\u1ee5: \u0111\u1ea3m b\u1ea3o th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng 99,9%), BAS-IP v\u1eabn cam k\u1ebft c\u00f4ng khai v\u1ec1 vi\u1ec7c \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 s\u1eb5n s\u00e0ng cao v\u00e0 t\u00ednh \u1ed5n \u0111\u1ecbnh c\u1ee7a ph\u1ea7n m\u1ec1m.<\/p>\n<p data-start=\"962\" data-end=\"1373\">M\u1ed9t kh\u00eda c\u1ea1nh quan tr\u1ecdng c\u1ee7a h\u1ec7 th\u1ed1ng l\u00e0 <strong data-start=\"1003\" data-end=\"1030\">ch\u1ebf \u0111\u1ed9 ho\u1ea1t \u0111\u1ed9ng c\u1ee5c b\u1ed9<\/strong> s\u1ebd \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t khi d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y g\u1eb7p s\u1ef1 c\u1ed1. Khi \u0111\u00f3, c\u00e1c thi\u1ebft b\u1ecb ph\u1ea7n c\u1ee9ng v\u1eabn ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng: truy c\u1eadp b\u1eb1ng th\u1ebb v\u00e0 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c nh\u1eadn d\u1ea1ng \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef c\u1ee5c b\u1ed9 v\u1eabn kh\u1ea3 d\u1ee5ng, c\u0169ng nh\u01b0 giao ti\u1ebfp n\u1ed9i b\u1ed9 gi\u1eefa c\u00e1c thi\u1ebft b\u1ecb trong m\u1ea1ng n\u1ed9i b\u1ed9. C\u00e1c ch\u1ee9c n\u0103ng c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n ch\u1ec9 l\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng v\u00e0 d\u1ecbch v\u1ee5 \u0111i\u1ec1u khi\u1ec3n t\u1eeb xa.<\/p>\n<p data-start=\"1375\" data-end=\"1614\">BAS-IP \u0111\u00e3 thi\u1ebft l\u1eadp quy tr\u00ecnh r\u00f5 r\u00e0ng \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt. T\u1ea1i khu v\u1ef1c ch\u00e2u \u00c1, c\u00f4ng ty cam k\u1ebft th\u1eddi gian ph\u1ea3n h\u1ed3i \u0111\u1ea7u ti\u00ean l\u00e0 <strong data-start=\"1509\" data-end=\"1527\">2 ph\u00fat 20 gi\u00e2y<\/strong> v\u00e0 th\u1eddi gian gi\u1ea3i quy\u1ebft trung b\u00ecnh l\u00e0 <strong data-start=\"1566\" data-end=\"1575\">6 gi\u1edd<\/strong> trong gi\u1edd l\u00e0m vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3.<\/p>\n<p><strong>B\u1ea3o h\u00e0nh &amp; V\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m<\/strong><\/p>\n<p>BAS-IP t\u1eadp trung v\u00e0o vi\u1ec7c s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng l\u00e2u d\u00e0i:<\/p>\n<ul>\n<li><strong data-start=\"1714\" data-end=\"1727\">B\u1ea3o h\u00e0nh:<\/strong> S\u1ea3n ph\u1ea9m ph\u1ea7n c\u1ee9ng c\u00f3 <strong data-start=\"1750\" data-end=\"1768\">b\u1ea3o h\u00e0nh 3 n\u0103m<\/strong>. D\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m c\u01a1 b\u1ea3n \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh <strong data-start=\"1808\" data-end=\"1818\">10 n\u0103m<\/strong><\/li>\n<li><strong data-start=\"1822\" data-end=\"1833\">H\u1ed7 tr\u1ee3:<\/strong> Firmware th\u01b0\u1eddng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1eeb <strong data-start=\"1865\" data-end=\"1880\">3 \u0111\u1ebfn 5 n\u0103m<\/strong>, t\u01b0\u01a1ng \u1ee9ng v\u1edbi th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh. C\u00e1c linh ki\u1ec7n thay th\u1ebf \u0111\u01b0\u1ee3c l\u01b0u kho t\u1ed1i thi\u1ec3u <strong data-start=\"1961\" data-end=\"1971\">10 n\u0103m<\/strong>.<\/li>\n<li><strong data-start=\"1975\" data-end=\"1988\">Tu\u1ed5i th\u1ecd:<\/strong> V\u1edbi b\u1ea3o d\u01b0\u1ee1ng v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch, h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh \u00edt nh\u1ea5t <strong data-start=\"2071\" data-end=\"2081\">10 n\u0103m<\/strong>.<\/li>\n<\/ul>\n<p><strong>T\u00f9y ch\u1ecdn c\u1ea5p ph\u00e9p v\u00e0 tri\u1ec3n khai ph\u1ea7n m\u1ec1m<\/strong><\/p>\n<p>M\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng trong h\u1ec7 sinh th\u00e1i l\u00e0 <strong data-start=\"2187\" data-end=\"2204\">ph\u1ea7n m\u1ec1m Link<\/strong>.<\/p>\n<ul>\n<li><strong data-start=\"2209\" data-end=\"2232\">Gi\u1ea5y ph\u00e9p Link App:<\/strong> Mi\u1ec5n ph\u00ed <strong data-start=\"2242\" data-end=\"2252\">10 n\u0103m<\/strong> cho hai thi\u1ebft b\u1ecb di \u0111\u1ed9ng s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t thi\u1ebft b\u1ecb. Sau th\u1eddi gian n\u00e0y, c\u1ea7n mua gi\u1ea5y ph\u00e9p m\u1edbi \u0111\u1ec3 ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng.<\/li>\n<li><strong data-start=\"2378\" data-end=\"2401\">Lo\u1ea1i h\u00ecnh c\u1ea5p ph\u00e9p:<\/strong> C\u00f3 th\u1ec3 l\u00e0 <strong data-start=\"2412\" data-end=\"2432\">c\u1ea5p ph\u00e9p gia h\u1ea1n<\/strong> ho\u1eb7c <strong data-start=\"2438\" data-end=\"2467\">d\u1ef1a tr\u00ean \u0111\u0103ng k\u00fd thu\u00ea bao<\/strong>. Gi\u00e1 c\u1ea3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 v\u00e0 ch\u1ee9c n\u0103ng.<\/li>\n<li><strong data-start=\"2522\" data-end=\"2544\">Tri\u1ec3n khai c\u1ee5c b\u1ed9:<\/strong> \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng mu\u1ed1n c\u00f3 \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng nh\u01b0ng kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o \u0111\u00e1m m\u00e2y, BAS-IP cung c\u1ea5p t\u00f9y ch\u1ecdn tri\u1ec3n khai n\u1ec1n t\u1ea3ng t\u1ea1i ch\u1ed7 (on-premise).<\/li>\n<li><strong data-start=\"2693\" data-end=\"2710\">Y\u00eau c\u1ea7u m\u1ea1ng:<\/strong> \u1ee8ng d\u1ee5ng Link v\u00e0 th\u00f4ng b\u00e1o \u0111\u1ea9y c\u1ea7n c\u00f3 k\u1ebft n\u1ed1i Internet.<\/li>\n<\/ul>\n<p><strong>Ph\u00e2n ph\u1ed1i vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m<\/strong><\/p>\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ec7 th\u1ed1ng, vai tr\u00f2 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng:<\/p>\n<p><strong data-start=\"2883\" data-end=\"2911\">Nh\u00e0 t\u00edch h\u1ee3p \u0111\u1ecba ph\u01b0\u01a1ng:<\/strong> L\u00e0 \u0111\u1ed1i t\u00e1c k\u1ef9 thu\u1eadt t\u1ea1i \u0111\u1ecba ph\u01b0\u01a1ng. H\u1ecd ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u00e0i \u0111\u1eb7t, c\u1ea5u h\u00ecnh, \u0111\u00e0o t\u1ea1o ng\u01b0\u1eddi d\u00f9ng v\u00e0 h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt tuy\u1ebfn \u0111\u1ea7u. H\u1ecd c\u0169ng x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 gi\u1ea5y ph\u00e9p.<\/p>\n<p><strong data-start=\"3077\" data-end=\"3119\">BAS-IP (Nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y):<\/strong> \u0110\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh c\u1ee7a n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y, tri\u1ec3n khai c\u1eadp nh\u1eadt v\u00e0 s\u1eeda ch\u1eefa, cung c\u1ea5p h\u1ed7 tr\u1ee3 tuy\u1ebfn hai cho nh\u00e0 t\u00edch h\u1ee3p. BAS-IP <strong data-start=\"3252\" data-end=\"3261\">kh\u00f4ng<\/strong> l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.<\/p>\n<p><strong data-start=\"3304\" data-end=\"3349\">Ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (C\u01b0 d\u00e2n\/Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n):<\/strong> V\u1eadn h\u00e0nh h\u1ec7 th\u1ed1ng h\u00e0ng ng\u00e0y (g\u1ecdi, truy c\u1eadp) v\u00e0 chuy\u1ec3n c\u00e1c y\u00eau c\u1ea7u kh\u00e1c cho nh\u00e0 t\u00edch h\u1ee3p \u0111\u1ecba ph\u01b0\u01a1ng.<\/p>\n<p>Server configuration, user setup, and device-level technical support are the responsibilities of the local support even after the project has been given.<\/p>\n<p><strong>Tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng v\u00e0 truy c\u1eadp t\u1eeb xa<\/strong><\/p>\n<p>H\u1ec7 th\u1ed1ng cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng (c\u01b0 d\u00e2n v\u00e0 qu\u1ea3n l\u00fd) truy c\u1eadp t\u1eeb <strong data-start=\"3720\" data-end=\"3752\">b\u1ea5t k\u1ef3 n\u01a1i n\u00e0o tr\u00ean th\u1ebf gi\u1edbi<\/strong>, mi\u1ec5n l\u00e0 c\u00f3 k\u1ebft n\u1ed1i internet. \u0110i\u1ec1u n\u00e0y \u00e1p d\u1ee5ng cho c\u1ea3 c\u00e0i \u0111\u1eb7t t\u1ea1i ch\u1ed7 l\u1eabn tr\u00ean \u0111\u00e1m m\u00e2y. V\u1edbi c\u00e1c m\u00e1y ch\u1ee7 \u0111\u00e1m m\u00e2y ph\u00e2n b\u1ed1 \u0111\u1ecba l\u00fd, c\u00e1c ch\u1ee9c n\u0103ng nh\u01b0 cu\u1ed9c g\u1ecdi video, th\u00f4ng b\u00e1o v\u00e0 \u0111i\u1ec1u khi\u1ec3n <strong data-start=\"3939\" data-end=\"3967\">kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n v\u1ecb tr\u00ed<\/strong>, v\u00e0 hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a tr\u00ean to\u00e0n c\u1ea7u.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0110i\u1ec3m \u0111\u1eb7c bi\u1ec7t c\u1ee7a BAS-IP l\u00e0 \u0111\u00e2y l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p li\u00ean l\u1ea1c n\u1ed9i b\u1ed9 ho\u00e0n ch\u1ec9nh, v\u00e0 \u0111i\u1ec1u quan tr\u1ecdng h\u01a1n n\u1eefa l\u00e0 c\u00f4ng ty cam k\u1ebft v\u00e0o s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a h\u1ea1 t\u1ea7ng \u0111\u00e1m m\u00e2y, h\u1ed7 tr\u1ee3 s\u1ea3n ph\u1ea9m l\u00e2u d\u00e0i v\u00e0 ch\u00ednh s\u00e1ch c\u1ea5p ph\u00e9p linh ho\u1ea1t. T\u00e0i li\u1ec7u n\u00e0y tr\u00ecnh b\u00e0y [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[48],"tags":[],"class_list":["post-142286","post","type-post","status-publish","format-standard","hentry","category-uncategorized-vi"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/posts\/142286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/comments?post=142286"}],"version-history":[{"count":1,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/posts\/142286\/revisions"}],"predecessor-version":[{"id":142394,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/posts\/142286\/revisions\/142394"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/media?parent=142286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/categories?post=142286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/tags?post=142286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}