{"id":151779,"date":"2025-09-24T10:20:27","date_gmt":"2025-09-24T10:20:27","guid":{"rendered":"https:\/\/bas-ip.com\/warranty-policy-global-south\/"},"modified":"2025-12-03T14:38:30","modified_gmt":"2025-12-03T14:38:30","slug":"warranty-policy-global-south","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/vi\/warranty-policy-global-south\/","title":{"rendered":"Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh (Khu v\u1ef1c Ph\u00eda Nam To\u00e0n c\u1ea7u)"},"content":{"rendered":"
\n

Ch\u00ednh s\u00e1ch thay th\u1ebf c\u00e1c b\u1ed9 ph\u1eadn b\u1ea3o h\u00e0nh c\u1ee7a thi\u1ebft b\u1ecb b\u1eb1ng c\u00e1c m\u00f4-\u0111un l\u1eafp r\u00e1p ho\u00e0n ch\u1ec9nh<\/b> \u0111ang c\u00f3 hi\u1ec7u l\u1ef1c.<\/p>\n

Theo d\u1eef li\u1ec7u th\u1ed1ng k\u00ea v\u1ec1 c\u00e1c y\u00eau c\u1ea7u d\u1ecbch v\u1ee5, ph\u1ea7n l\u1edbn c\u00e1c s\u1ef1 c\u1ed1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft t\u1eeb xa th\u00f4ng qua c\u1eadp nh\u1eadt ph\u1ea7n m\u1ec1m c\u01a1 s\u1edf (firmware<\/i>) ho\u1eb7c c\u1ea5u h\u00ecnh l\u1ea1i thi\u1ebft b\u1ecb. \u0110\u1ec3 c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a qu\u00fd v\u1ecb t\u1eeb xa, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua c\u00e1c k\u00eanh li\u00ean l\u1ea1c sau:<\/p>\n

WhatsApp:<\/b> https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n

Telegram:<\/b> https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n

Email:<\/b> support@bas-ip.com<\/a><\/p>\n

Gi\u1edd l\u00e0m vi\u1ec7c:<\/b> Th\u1ee9 Hai \u0111\u1ebfn Th\u1ee9 S\u00e1u, 06:00\u201322:00 (GMT)<\/p>\n

N\u1ebfu v\u1ea5n \u0111\u1ec1 c\u1ee7a qu\u00fd v\u1ecb kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft t\u1eeb xa, vui l\u00f2ng l\u00e0m theo quy tr\u00ecnh \u0111\u01b0\u1ee3c n\u00eau d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n

Vui l\u00f2ng chu\u1ea9n b\u1ecb tr\u01b0\u1edbc th\u00f4ng tin v\u1ec1 ng\u00e0y mua<\/b> v\u00e0 c\u00f4ng ty \u0111\u1ed1i t\u00e1c<\/b> m\u00e0 qu\u00fd v\u1ecb \u0111\u00e3 mua s\u1ea3n ph\u1ea9m.<\/p>\n

– Theo y\u00eau c\u1ea7u c\u1ee7a qu\u00fd v\u1ecb, c\u00e1c chuy\u00ean gia c\u1ee7a ch\u00fang t\u00f4i s\u1ebd y\u00eau c\u1ea7u t\u1ea5t c\u1ea3 th\u00f4ng tin c\u1ea7n thi\u1ebft<\/b> (m\u1eabu thi\u1ebft b\u1ecb, s\u1ed1 s\u00ea-ri, l\u00fd do y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng, ng\u00e0y mua, m\u1ecdi khi\u1ebfu n\u1ea1i c\u00f3 th\u1ec3 c\u00f3, \u1ea3nh ch\u1ee5p) \u0111\u1ec3 b\u1eaft \u0111\u1ea7u quy tr\u00ecnh g\u1eedi c\u00e1c m\u00f4-\u0111un l\u1eafp r\u00e1p ho\u00e0n ch\u1ec9nh.<\/p>\n

– Sau khi t\u1ea5t c\u1ea3 th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch, qu\u00fd v\u1ecb s\u1ebd \u0111\u01b0\u1ee3c li\u00ean h\u1ec7 qua th\u00f4ng tin li\u00ean l\u1ea1c \u0111\u00e3 cung c\u1ea5p v\u00e0 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 quy\u1ebft \u0111\u1ecbnh \u0111\u00e3 \u0111\u01b0a ra v\u00e0 c\u00e1c b\u01b0\u1edbc ti\u1ebfp theo<\/b> c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 g\u1eedi c\u00e1c m\u00f4-\u0111un l\u1eafp r\u00e1p ho\u00e0n ch\u1ec9nh.<\/p>\n

– Trong tr\u01b0\u1eddng h\u1ee3p g\u1eedi c\u00e1c m\u00f4-\u0111un l\u1eafp r\u00e1p ho\u00e0n ch\u1ec9nh, vi\u1ec7c v\u1eadn chuy\u1ec3n s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1eeb c\u00f4ng ty \u0111\u1ed1i t\u00e1c<\/b> m\u00e0 qu\u00fd v\u1ecb \u0111\u00e3 mua thi\u1ebft b\u1ecb.<\/p>\n

Th\u1eddi gian b\u1ea3o h\u00e0nh cho s\u1ea3n ph\u1ea9m l\u00e0 ba m\u01b0\u01a1i s\u00e1u (36) th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y b\u00e1n.<\/strong><\/p>\n

– Vi\u1ec7c v\u1eadn chuy\u1ec3n thi\u1ebft b\u1ecb ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong bao b\u00ec g\u1ed1c<\/b> do ng\u01b0\u1eddi b\u00e1n cung c\u1ea5p ho\u1eb7c bao b\u00ec c\u00f3 \u0111\u1eb7c t\u00ednh b\u1ea3o v\u1ec7 v\u00e0 v\u1eadn h\u00e0nh t\u01b0\u01a1ng \u0111\u01b0\u01a1ng<\/b>.<\/p>\n

– B\u1ea3o h\u00e0nh gi\u1edbi h\u1ea1n m\u01b0\u1eddi hai (12) th\u00e1ng<\/b> k\u1ec3 t\u1eeb ng\u00e0y b\u00e1n \u00e1p d\u1ee5ng cho c\u00e1c lo\u1ea1i gi\u00e1 \u0111\u1ee1 l\u1eafp \u0111\u1eb7t kh\u00e1c nhau, bao g\u1ed3m gi\u00e1 \u0111\u1ee1 \u00e2m t\u01b0\u1eddng, g\u1eafn tr\u00ean b\u1ec1 m\u1eb7t, \u0111\u1ec3 b\u00e0n, t\u1ea5m ch\u1eafn m\u01b0a v\u00e0 n\u1eafng, g\u00f3c xoay.<\/p>\n

– C\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh n\u00e0y b\u1ed5 sung<\/b> cho c\u00e1c quy\u1ec1n hi\u1ebfn \u0111\u1ecbnh v\u00e0 c\u00e1c quy\u1ec1n kh\u00e1c c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00e1p d\u1ee5ng t\u1ea1i qu\u1ed1c gia c\u01b0 tr\u00fa c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 kh\u00f4ng gi\u1edbi h\u1ea1n<\/b> c\u00e1c quy\u1ec1n \u0111\u00f3 d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o.<\/p>\n

C\u00e1c \u0110i\u1ec1u Ki\u1ec7n B\u1ea3o H\u00e0nh<\/h2>\n
    \n
  1. Khi g\u1eedi y\u00eau c\u1ea7u RMA (\u1ee6y quy\u1ec1n Tr\u1ea3 l\u1ea1i H\u00e0ng) \u0111\u1ebfn BAS-IP, c\u1ea7n cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 m\u1eabu thi\u1ebft b\u1ecb ch\u00ednh x\u00e1c bao g\u1ed3m m\u00e0u s\u1eafc, s\u1ed1 s\u00ea-ri c\u1ee7a thi\u1ebft b\u1ecb, ng\u00e0y mua v\u00e0 y\u00eau c\u1ea7u v\u1edbi m\u00f4 t\u1ea3 \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c v\u1ec1 s\u1ef1 c\u1ed1 ph\u00e1t sinh RMA.<\/li>\n
  2. Vi\u1ec7c giao h\u00e0ng \u0111\u1ebfn BAS-IP ho\u1eb7c Trung t\u00e2m D\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd l\u00e0 tr\u00e1ch nhi\u1ec7m v\u00e0 chi ph\u00ed c\u1ee7a ng\u01b0\u1eddi mua.<\/li>\n
  3. D\u1ecbch v\u1ee5 b\u1ea3o h\u00e0nh ch\u1ec9 \u0111\u01b0\u1ee3c cung c\u1ea5p trong kho\u1ea3ng th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh n\u00e0y.<\/li>\n
  4. Th\u1eddi gian d\u00e0nh cho vi\u1ec7c kh\u00f4i ph\u1ee5c kh\u1ea3 n\u0103ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a thi\u1ebft b\u1ecb s\u1ebd \u0111\u01b0\u1ee3c c\u1ed9ng th\u00eam v\u00e0o th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u00e3 thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh n\u00e0y.<\/li>\n<\/ol>\n

    Vi ph\u1ea1m \u0110i\u1ec1u Ki\u1ec7n B\u1ea3o H\u00e0nh<\/h2>\n
      \n
    1. C\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh n\u00e0y s\u1ebd v\u00f4 hi\u1ec7u n\u1ebfu c\u00e1c s\u1ed1 chu\u1ea9n ho\u1eb7c s\u1ed1 s\u00ea-ri c\u1ee7a s\u1ea3n ph\u1ea9m b\u1ecb thay \u0111\u1ed5i, x\u00f3a, g\u1ee1 b\u1ecf ho\u1eb7c l\u00e0m m\u1ea5t kh\u1ea3 n\u0103ng \u0111\u1ecdc.<\/li>\n
    2. C\u00e1c \u0111i\u1ec1u kho\u1ea3n b\u1ea3o h\u00e0nh s\u1ebd b\u1ecb v\u00f4 hi\u1ec7u h\u00f3a trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t k\u1ef3 s\u1eeda \u0111\u1ed5i, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c thay \u0111\u1ed5i n\u00e0o \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m nh\u1eb1m c\u1ea3i thi\u1ec7n ho\u1eb7c m\u1edf r\u1ed9ng ph\u1ea1m vi s\u1eed d\u1ee5ng th\u00f4ng th\u01b0\u1eddng nh\u01b0 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng.<\/li>\n
    3. B\u1ea3o h\u00e0nh s\u1ebd v\u00f4 hi\u1ec7u n\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng tr\u00e1i v\u1edbi m\u1ee5c \u0111\u00edch \u0111\u00e3 \u0111\u1ecbnh ho\u1eb7c theo c\u00e1ch kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng v\u00e0 b\u1ea3o tr\u00ec.<\/li>\n
    4. Ph\u1ea1m vi b\u1ea3o h\u00e0nh s\u1ebd b\u1ecb m\u1ea5t n\u1ebfu c\u00e1c v\u1eadt th\u1ec3 l\u1ea1, ch\u1ea5t, ch\u1ea5t l\u1ecfng, h\u01a1i, kh\u00ed \u0103n m\u00f2n ho\u1eb7c c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp v\u00e0o c\u00e1c b\u1ed9 ph\u1eadn b\u00ean trong ho\u1eb7c b\u00ean ngo\u00e0i c\u1ee7a s\u1ea3n ph\u1ea9m, d\u00f9 l\u00e0 do tai n\u1ea1n hay c\u1ed1 \u00fd.<\/li>\n
    5. B\u1ea3o h\u00e0nh s\u1ebd v\u00f4 hi\u1ec7u trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p k\u1ebft n\u1ed1i kh\u00f4ng \u0111\u00fang c\u00e1ch s\u1ea3n ph\u1ea9m v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c ho\u1eb7c l\u1eafp \u0111\u1eb7t v\u00e0 g\u1eafn k\u1ebft kh\u00f4ng ch\u00ednh x\u00e1c.<\/li>\n
    6. B\u1ea3o h\u00e0nh n\u00e0y kh\u00f4ng \u00e1p d\u1ee5ng cho c\u00e1c khi\u1ebfm khuy\u1ebft ho\u1eb7c h\u01b0 h\u1ecfng x\u1ea3y ra \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng n\u00e0o m\u00e0 s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p ho\u1eb7c s\u1eed d\u1ee5ng c\u00f9ng.<\/li>\n
    7. B\u1ea3o h\u00e0nh s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7 v\u00e0 v\u00f4 hi\u1ec7u n\u1ebfu s\u1ea3n ph\u1ea9m c\u00f3 h\u01b0 h\u1ecfng c\u01a1 h\u1ecdc, s\u1ee9t m\u1ebb, m\u00f3p m\u00e9o, v\u1ebft n\u1ee9t, d\u1ea5u hi\u1ec7u can thi\u1ec7p ho\u1eb7c c\u00e1c khi\u1ebfm khuy\u1ebft t\u01b0\u01a1ng t\u1ef1.<\/li>\n
    8. B\u1ea3o h\u00e0nh kh\u00f4ng bao g\u1ed3m c\u00e1c s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do kh\u00f4ng tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n \u00e1p d\u1ee5ng t\u1ea1i qu\u1ed1c gia ho\u1ea1t \u0111\u1ed9ng, bao g\u1ed3m c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn th\u00f4ng s\u1ed1 ngu\u1ed3n \u0111i\u1ec7n, vi\u1ec5n th\u00f4ng, m\u1ea1ng c\u00e1p ho\u1eb7c c\u00e1c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i kh\u00e1c.<\/li>\n
    9. Ph\u1ea1m vi b\u1ea3o h\u00e0nh lo\u1ea1i tr\u1eeb c\u00e1c h\u01b0 h\u1ecfng do c\u00e1c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i nh\u01b0 thi\u00ean tai, chi\u1ebfn tranh, h\u1ecfa ho\u1ea1n, l\u0169 l\u1ee5t, s\u00e9t \u0111\u00e1nh, b\u00e3o, dao \u0111\u1ed9ng \u0111i\u1ec7n \u00e1p ho\u1eb7c c\u00e1c nguy\u00ean nh\u00e2n kh\u00e1c n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n
    10. B\u1ea3o h\u00e0nh s\u1ebd v\u00f4 hi\u1ec7u n\u1ebfu vi\u1ec7c s\u1eeda ch\u1eefa ho\u1eb7c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c trung t\u00e2m d\u1ecbch v\u1ee5 tr\u00e1i ph\u00e9p ho\u1eb7c c\u00e1 nh\u00e2n\/t\u1ed5 ch\u1ee9c thi\u1ebfu th\u1ea9m quy\u1ec1n ph\u00e1p l\u00fd \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c s\u1eeda ch\u1eefa ho\u1eb7c thay \u0111\u1ed5i \u0111\u00f3.<\/li>\n
    11. C\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh n\u00e0y kh\u00f4ng \u00e1p d\u1ee5ng cho c\u00e1c ph\u1ee5 ki\u1ec7n (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf pin, b\u1ed9 ngu\u1ed3n b\u00ean ngo\u00e0i, c\u00e1p k\u1ebft n\u1ed1i, m\u00f3c kh\u00f3a, th\u1ebb, b\u1ed9 nh\u1eadn d\u1ea1ng) ho\u1eb7c c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a s\u1ea3n ph\u1ea9m ch\u1ecbu s\u1ef1 hao m\u00f2n th\u00f4ng th\u01b0\u1eddng.<\/li>\n<\/ol>\n<\/div>","protected":false},"excerpt":{"rendered":"

      Ch\u00ednh s\u00e1ch thay th\u1ebf c\u00e1c b\u1ed9 ph\u1eadn b\u1ea3o h\u00e0nh c\u1ee7a thi\u1ebft b\u1ecb b\u1eb1ng c\u00e1c m\u00f4-\u0111un l\u1eafp r\u00e1p ho\u00e0n ch\u1ec9nh \u0111ang c\u00f3 hi\u1ec7u l\u1ef1c. Theo d\u1eef li\u1ec7u th\u1ed1ng k\u00ea v\u1ec1 c\u00e1c y\u00eau c\u1ea7u d\u1ecbch v\u1ee5, ph\u1ea7n l\u1edbn c\u00e1c s\u1ef1 c\u1ed1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft t\u1eeb xa th\u00f4ng qua c\u1eadp nh\u1eadt ph\u1ea7n m\u1ec1m c\u01a1 s\u1edf (firmware) […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-151779","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/151779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/comments?post=151779"}],"version-history":[{"count":2,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/151779\/revisions"}],"predecessor-version":[{"id":151842,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/151779\/revisions\/151842"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/media?parent=151779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}