{"id":147601,"date":"2024-05-21T06:47:33","date_gmt":"2024-05-21T06:47:33","guid":{"rendered":"https:\/\/bas-ip.com\/technical-support-policy\/"},"modified":"2025-11-04T11:50:01","modified_gmt":"2025-11-04T11:50:01","slug":"technical-support-policy","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/vi\/technical-support-policy\/","title":{"rendered":"Ch\u00ednh S\u00e1ch H\u1ed7 Tr\u1ee3 K\u1ef9 Thu\u1eadt"},"content":{"rendered":"<p><strong>Ch\u00ednh S\u00e1ch H\u1ed7 Tr\u1ee3 K\u1ef9 Thu\u1eadt<\/strong><\/p>\n\n\n\n<p>AT\u1ea1i <strong>BAS-IP Technical Support<\/strong>, ch\u00fang t\u00f4i mong mu\u1ed1n h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng t\u1ed1i \u01b0u c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ea7n m\u1ec1m v\u00e0 ph\u1ea7n c\u1ee9ng c\u1ee7a m\u00ecnh th\u00f4ng qua s\u1ef1 tr\u1ee3 gi\u00fap nhanh ch\u00f3ng v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn t\u1ef1 h\u1ed7 tr\u1ee3 linh ho\u1ea1t. C\u00e1c d\u1ecbch v\u1ee5 v\u00e0 ch\u00ednh s\u00e1ch sau \u0111\u00e2y m\u00f4 t\u1ea3 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i khi l\u00e0m vi\u1ec7c v\u1edbi ch\u00fang t\u00f4i.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u0110\u1ed1i T\u01b0\u1ee3ng \u0110\u01b0\u1ee3c H\u1ed7 Tr\u1ee3<\/strong><\/h3>\n\n\n\n<p>H\u1ed7 tr\u1ee3 bao g\u1ed3m c\u00e1c kh\u00eda c\u1ea1nh sau trong vi\u1ec7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m <strong>BAS-IP<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u00e0m r\u00f5 c\u00e1c th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt c\u1ee7a ph\u1ea7n c\u1ee9ng v\u00e0 ph\u1ea7n m\u1ec1m.<\/li>\n\n\n\n<li>H\u1ed7 tr\u1ee3 thi\u1ebft l\u1eadp ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u1ee9ng d\u1ee5ng v\u00e0 thi\u1ebft b\u1ecb.<\/li>\n\n\n\n<li>Chu\u1ea9n b\u1ecb s\u01a1 \u0111\u1ed3 k\u1ebft n\u1ed1i thi\u1ebft b\u1ecb cho kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi li\u00ean quan \u0111\u1ebfn th\u00f4ng tin \u0111\u01b0\u1ee3c \u0111\u0103ng tr\u00ean<a href=\"https:\/\/bas-ip.com\/vi\/courses\/\"> <\/a><strong><a href=\"https:\/\/basip.atlassian.net\/wiki\/spaces\/HP\/overview?mode=global\" target=\"_blank\" rel=\"noopener\">wiki<\/a><\/strong>.<\/li>\n\n\n\n<li>Ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>C\u1eadp nh\u1eadt th\u00f4ng tin v\u1ec1 c\u00e1c b\u1ea3n ph\u00e1t h\u00e0nh ph\u1ea7n m\u1ec1m c\u1ee7a s\u1ea3n ph\u1ea9m.<\/li>\n\n\n\n<li>\u0110\u00e0o t\u1ea1o c\u00f9ng nh\u00f3m h\u1ed7 tr\u1ee3 sau khi b\u1ea1n ho\u00e0n t\u1ea5t <a href=\"https:\/\/bas-ip.com\/vi\/courses\/\">kh\u00f3a \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>L\u01b0u \u00fd:<\/strong> ch\u00fang t\u00f4i <strong>kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e0i \u0111\u1eb7t thi\u1ebft b\u1ecb<\/strong> ho\u1eb7c <strong>c\u00e0i \u0111\u1eb7t Link (Selfhost)<\/strong> thay cho kh\u00e1ch h\u00e0ng. Vi\u1ec7c n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ed9c l\u1eadp b\u1edfi kh\u00e1ch h\u00e0ng. Nh\u00f3m h\u1ed7 tr\u1ee3 c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc c\u1ee5 th\u1ec3 v\u00e0 gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u1ebfu c\u00f3 s\u1ef1 c\u1ed1 x\u1ea3y ra theo h\u01b0\u1edbng d\u1eabn.<\/p>\n\n\n\n<p>H\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c cung c\u1ea5p <strong>ch\u1ec9 d\u00e0nh cho c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i v\u00e0 \u0111\u1ed1i t\u00e1c<\/strong> \u0111\u00e3 mua ph\u1ea7n c\u1ee9ng ho\u1eb7c ph\u1ea7n m\u1ec1m <strong>tr\u1ef1c ti\u1ebfp t\u1eeb ch\u00fang t\u00f4i<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Gi\u1edd L\u00e0m Vi\u1ec7c v\u00e0 Th\u00f4ng Tin Li\u00ean H\u1ec7 H\u1ed7 Tr\u1ee3<\/strong><\/h3>\n\n\n\n<p><strong>Gi\u1edd l\u00e0m vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3:<\/strong><br>Th\u1ee9 Hai \u2013 Th\u1ee9 S\u00e1u, 06:00\u201322:00 (GMT)<\/p>\n\n\n\n<p><strong>Th\u00f4ng tin li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt:<\/strong><br>Cu\u1ed9c g\u1ecdi theo ch\u1ebf \u0111\u1ed9 g\u1ecdi l\u1ea1i (ch\u00fang t\u00f4i s\u1ebd g\u1ecdi l\u1ea1i cho b\u1ea1n trong v\u00f2ng 10 ph\u00fat):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00e1ch h\u00e0ng t\u1eeb M\u1ef9: +1 914 240 8922<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng t\u1eeb Canada: +1 437 442 9559<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng t\u1eeb V\u01b0\u01a1ng qu\u1ed1c Anh: +44 203 807 1441<\/li>\n<\/ul>\n\n\n\n<p><strong>WhatsApp:<\/strong><br><a href=\"https:\/\/wa.me\/message\/TQPHTSMDUD6UE1\" target=\"_blank\" rel=\"noopener\">https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n\n\n\n<p><strong>Telegram:<\/strong><br><a href=\"https:\/\/t.me\/bas_ip_international_support_bot\" target=\"_blank\">https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n\n\n\n<p><strong>Email:<\/strong><br><a>support@bas-ip.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Th\u1eddi Gian Ph\u1ea3n H\u1ed3i S\u1ef1 C\u1ed1<\/strong><\/h3>\n\n\n\n<p>T\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u g\u1eedi \u0111\u1ebfn b\u1ed9 ph\u1eadn H\u1ed7 tr\u1ee3 K\u1ef9 thu\u1eadt ban \u0111\u1ea7u s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1edfi k\u1ef9 s\u01b0, ng\u01b0\u1eddi s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi b\u1ea1n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o. N\u1ebfu k\u1ef9 s\u01b0 kh\u00f4ng th\u1ec3 t\u1ef1 gi\u1ea3i quy\u1ebft, y\u00eau c\u1ea7u s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n cho nh\u00f3m ph\u00e1t tri\u1ec3n \u0111\u1ec3 xem x\u00e9t.<\/p>\n\n\n\n<p>B\u1ea3ng d\u01b0\u1edbi \u0111\u00e2y* hi\u1ec3n th\u1ecb m\u1ee5c ti\u00eau cho <strong>Th\u1eddi Gian Ph\u1ea3n H\u1ed3i \u0110\u1ea7u Ti\u00ean Trung B\u00ecnh<\/strong> v\u00e0 <strong>Th\u1eddi Gian Gi\u1ea3i Quy\u1ebft Trung B\u00ecnh<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Ch\u1ec9 S\u1ed1<\/th><th>M\u1ee5c Ti\u00eau<\/th><\/tr><\/thead><tbody><tr><td>Th\u1eddi gian ph\u1ea3n h\u1ed3i \u0111\u1ea7u ti\u00ean trung b\u00ecnh<\/td><td>5 ph\u00fat<\/td><\/tr><tr><td>Th\u1eddi gian gi\u1ea3i quy\u1ebft trung b\u00ecnh<\/td><td>5 gi\u1edd<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>* Kh\u00f4ng bao g\u1ed3m cu\u1ed1i tu\u1ea7n ho\u1eb7c c\u00e1c ng\u00e0y ngh\u1ec9 kh\u00f4ng l\u00e0m vi\u1ec7c.<br>** Th\u1eddi gian gi\u1ea3i quy\u1ebft trung b\u00ecnh l\u00e0 kho\u1ea3ng th\u1eddi gian t\u1eeb l\u00fac kh\u00e1ch h\u00e0ng m\u1edf y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 \u0111\u1ebfn khi y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c x\u1eed l\u00fd ho\u00e0n t\u1ea5t.<\/p>\n\n\n\n<p>M\u1ee5c ti\u00eau cho th\u1eddi gian gi\u1ea3i quy\u1ebft ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea3n ch\u1ea5t v\u00e0 m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng c\u1ee7a v\u1ea5n \u0111\u1ec1. Chuy\u00ean vi\u00ean h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt lu\u00f4n c\u1ed1 g\u1eafng ph\u1ea3n h\u1ed3i v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trong khung th\u1eddi gian n\u00eau tr\u00ean.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Gi\u1ea3i Quy\u1ebft V\u1ea5n \u0110\u1ec1<\/strong><\/h3>\n\n\n\n<p>Do t\u00ednh ch\u1ea5t ph\u1ee9c t\u1ea1p c\u1ee7a vi\u1ec7c ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m v\u00e0 m\u00f4i tr\u01b0\u1eddng v\u1eadn h\u00e0nh, <strong>BAS-IP<\/strong> kh\u00f4ng th\u1ec3 \u0111\u1ea3m b\u1ea3o th\u1eddi gian c\u1ee5 th\u1ec3 \u0111\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1.<br>Tuy nhi\u00ean, ch\u00fang t\u00f4i lu\u00f4n n\u1ed7 l\u1ef1c h\u1ebft s\u1ee9c \u0111\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 <strong>nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh S\u00e1ch H\u1ed7 Tr\u1ee3 K\u1ef9 Thu\u1eadt AT\u1ea1i BAS-IP Technical Support, ch\u00fang t\u00f4i mong mu\u1ed1n h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng t\u1ed1i \u01b0u c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ea7n m\u1ec1m v\u00e0 ph\u1ea7n c\u1ee9ng c\u1ee7a m\u00ecnh th\u00f4ng qua s\u1ef1 tr\u1ee3 gi\u00fap nhanh ch\u00f3ng v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn t\u1ef1 h\u1ed7 tr\u1ee3 linh ho\u1ea1t. C\u00e1c d\u1ecbch v\u1ee5 v\u00e0 ch\u00ednh s\u00e1ch sau [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-147601","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/147601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/comments?post=147601"}],"version-history":[{"count":2,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/147601\/revisions"}],"predecessor-version":[{"id":147667,"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/pages\/147601\/revisions\/147667"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/vi\/wp-json\/wp\/v2\/media?parent=147601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}