{"id":151775,"date":"2025-09-24T10:20:27","date_gmt":"2025-09-24T10:20:27","guid":{"rendered":"https:\/\/bas-ip.com\/warranty-policy-global-south\/"},"modified":"2025-12-03T14:35:59","modified_gmt":"2025-12-03T14:35:59","slug":"warranty-policy-global-south","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/tr\/warranty-policy-global-south\/","title":{"rendered":"Garanti Politikas\u0131 (K\u00fcresel G\u00fcney)"},"content":{"rendered":"
\n

Cihazlar\u0131n garanti kapsam\u0131ndaki par\u00e7alar\u0131n\u0131n komple eksiksiz mod\u00fcllerle<\/b> de\u011fi\u015ftirilmesi politikas\u0131 y\u00fcr\u00fcrl\u00fcktedir.<\/p>\n

Servis taleplerine ili\u015fkin istatistiksel verilere g\u00f6re, sorunlar\u0131n \u00e7o\u011funlu\u011fu firmware<\/i> g\u00fcncellemeleri veya cihaz\u0131n yeniden yap\u0131land\u0131r\u0131lmas\u0131 yoluyla uzaktan \u00e7\u00f6z\u00fclebilir. Sorununuzu uzaktan \u00e7\u00f6zmeye \u00e7al\u0131\u015fmak i\u00e7in l\u00fctfen a\u015fa\u011f\u0131daki ileti\u015fim kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla bizimle ileti\u015fime ge\u00e7in:<\/p>\n

WhatsApp:<\/b> https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n

Telegram:<\/b> https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n

E-posta (Email):<\/b> support@bas-ip.com<\/a><\/p>\n

\u00c7al\u0131\u015fma saatleri:<\/b> Pazartesiden Cumaya, 06:00\u201322:00 (GMT)<\/p>\n

E\u011fer sorununuz uzaktan \u00e7\u00f6z\u00fclemezse, l\u00fctfen a\u015fa\u011f\u0131da belirtilen prosed\u00fcr\u00fc izleyin:<\/p>\n

L\u00fctfen sat\u0131n alma tarihi<\/b> ve \u00fcr\u00fcn\u00fc sat\u0131n ald\u0131\u011f\u0131n\u0131z partner firma<\/b> ile ilgili bilgileri \u00f6nceden haz\u0131rlay\u0131n.<\/p>\n

– Talebiniz \u00fczerine, uzmanlar\u0131m\u0131z, tamamen montajl\u0131 mod\u00fcllerin sevk\u0131yat prosed\u00fcr\u00fcn\u00fc ba\u015flatmak i\u00e7in gerekli t\u00fcm bilgileri<\/b> (cihaz modeli, seri numaras\u0131, talep nedeni, sat\u0131n alma tarihi, olas\u0131 \u015fikayetler, foto\u011fraflar) talep edecektir.<\/p>\n

– Sa\u011flanan t\u00fcm bilgiler analiz edildikten sonra, verdi\u011finiz ileti\u015fim bilgileri \u00fczerinden sizinle ileti\u015fime ge\u00e7ilecek ve al\u0131nan karar ile tamamen montajl\u0131 mod\u00fcllerin sevk\u0131yat\u0131 i\u00e7in at\u0131lacak sonraki ad\u0131mlar<\/b> hakk\u0131nda bilgi verilecektir.<\/p>\n

– Tamamen montajl\u0131 mod\u00fcllerin sevk\u0131yat\u0131 durumunda, g\u00f6nderim, cihaz\u0131 sat\u0131n ald\u0131\u011f\u0131n\u0131z partner firma \u00fczerinden<\/b> ger\u00e7ekle\u015ftirilecektir.<\/p>\n

\u00dcr\u00fcn\u00fcn garanti s\u00fcresi, sat\u0131\u015f tarihinden itibaren otuz alt\u0131 (36) ayd\u0131r.<\/strong><\/p>\n

– Cihazlar\u0131n ta\u015f\u0131nmas\u0131, sat\u0131c\u0131 taraf\u0131ndan sa\u011flanan orijinal ambalaj\u0131nda<\/b> veya e\u015fde\u011fer koruyucu ve operasyonel \u00f6zelliklere sahip bir ambalajda<\/b> yap\u0131lmal\u0131d\u0131r.<\/p>\n

– Sat\u0131\u015f tarihinden itibaren on iki (12) ayl\u0131k s\u0131n\u0131rl\u0131 garanti<\/b>, g\u00f6mme, y\u00fczeye monte, masa\u00fcst\u00fc montajlar\u0131, ya\u011fmur ve g\u00fcne\u015flikler, d\u00f6ner k\u00f6\u015feler dahil olmak \u00fczere \u00e7e\u015fitli montaj braketleri t\u00fcrleri i\u00e7in ge\u00e7erlidir.<\/p>\n

– Bu garanti ko\u015fullar\u0131, t\u00fcketicinin ikamet etti\u011fi \u00fclkede ge\u00e7erli olan anayasal ve di\u011fer t\u00fcketici haklar\u0131na ek niteli\u011findedir<\/b> ve bu haklar\u0131 hi\u00e7bir \u015fekilde s\u0131n\u0131rlamaz<\/b>.<\/p>\n

Garanti Ko\u015fullar\u0131<\/h2>\n
    \n
  1. BAS-IP’ye RMA (Mal \u0130ade Yetkilendirmesi) talebi g\u00f6nderilirken, tam cihaz modeli (rengi dahil), cihaz\u0131n seri numaras\u0131, sat\u0131n alma tarihi ve RMA’ya yol a\u00e7an sorunun tam ve do\u011fru a\u00e7\u0131klamas\u0131 ile birlikte talep hakk\u0131nda ayr\u0131nt\u0131l\u0131 bilgi sa\u011flamak gereklidir.<\/li>\n
  2. BAS-IP’ye veya Servis Merkezine teslimat, al\u0131c\u0131n\u0131n sorumlulu\u011funda ve masraflar\u0131 al\u0131c\u0131ya aittir.<\/li>\n
  3. Garanti hizmeti, yaln\u0131zca bu garanti politikas\u0131nda belirtilen garanti s\u00fcresi i\u00e7inde sa\u011flan\u0131r.<\/li>\n
  4. Cihaz\u0131n \u00e7al\u0131\u015fabilirli\u011fini geri y\u00fcklemek i\u00e7in harcanan s\u00fcre, bu garanti politikas\u0131nda belirtilen belirlenmi\u015f garanti s\u00fcresine eklenecektir.<\/li>\n<\/ol>\n

    Garanti Ko\u015fullar\u0131n\u0131n \u0130hlali<\/h2>\n
      \n
    1. \u00dcr\u00fcn\u00fcn standart veya seri numaralar\u0131 de\u011fi\u015ftirilmi\u015f, silinmi\u015f, kald\u0131r\u0131lm\u0131\u015f veya okunaks\u0131z hale getirilmi\u015fse, bu garanti ko\u015fullar\u0131 ge\u00e7ersiz olacakt\u0131r.<\/li>\n
    2. Kullan\u0131m k\u0131lavuzunda belirtilen normal kullan\u0131m kapsam\u0131n\u0131 iyile\u015ftirmeyi veya geni\u015fletmeyi ama\u00e7layan \u00fcr\u00fcnde yap\u0131lan herhangi bir de\u011fi\u015fiklik, uyarlama veya tadilat durumunda garanti h\u00fck\u00fcmleri ge\u00e7ersiz k\u0131l\u0131nacakt\u0131r.<\/li>\n
    3. \u00dcr\u00fcn\u00fcn ama\u00e7lanan amac\u0131na ayk\u0131r\u0131 veya kullan\u0131c\u0131 ve bak\u0131m talimatlar\u0131yla tutars\u0131z bir \u015fekilde kullan\u0131lmas\u0131 durumunda garanti ge\u00e7ersiz olacakt\u0131r.<\/li>\n
    4. Yabanc\u0131 cisimlerin, maddelerin, s\u0131v\u0131lar\u0131n, buharlar\u0131n, a\u015f\u0131nd\u0131r\u0131c\u0131 gazlar\u0131n veya b\u00f6ceklerin, kazaen veya kasten, \u00fcr\u00fcn\u00fcn i\u00e7 veya d\u0131\u015f k\u0131s\u0131mlar\u0131na s\u0131zmas\u0131 durumunda garanti kapsam\u0131 kaybedilecektir.<\/li>\n
    5. \u00dcr\u00fcn\u00fcn di\u011fer sistemlere uygun olmayan \u015fekilde ba\u011flanmas\u0131 veya yanl\u0131\u015f kurulum ve montaj durumlar\u0131nda garanti ge\u00e7ersiz olacakt\u0131r.<\/li>\n
    6. Bu garanti, \u00fcr\u00fcn\u00fcn entegre edildi\u011fi veya birlikte kullan\u0131ld\u0131\u011f\u0131 herhangi bir sistemin u\u011frad\u0131\u011f\u0131 kusurlar\u0131 veya hasarlar\u0131 kapsamaz.<\/li>\n
    7. \u00dcr\u00fcnde mekanik hasar, \u00e7atlaklar, ezikler, k\u0131r\u0131klar, kurcalama belirtileri veya benzeri kusurlar bulunmas\u0131 durumunda garanti ge\u00e7ersiz ve h\u00fck\u00fcms\u00fcz say\u0131lacakt\u0131r.<\/li>\n
    8. Garanti, \u00e7al\u0131\u015fma \u00fclkesinde ge\u00e7erli standartlara uyulmamas\u0131ndan kaynaklanan hasarl\u0131 \u00fcr\u00fcnleri kapsamaz, buna g\u00fc\u00e7 kayna\u011f\u0131 parametreleri, telekom\u00fcnikasyon, kablolama a\u011flar\u0131 veya di\u011fer d\u0131\u015f fakt\u00f6rlerle ilgili sorunlar da dahildir.<\/li>\n
    9. Garanti kapsam\u0131, do\u011fal afetler, sava\u015f, yang\u0131n, sel, y\u0131ld\u0131r\u0131m, f\u0131rt\u0131nalar, voltaj dalgalanmalar\u0131 veya \u00fcreticinin kontrol\u00fc d\u0131\u015f\u0131ndaki di\u011fer nedenler gibi d\u0131\u015f fakt\u00f6rlerden kaynaklanan hasarlar\u0131 hari\u00e7 tutar.<\/li>\n
    10. Yetkili olmayan servis merkezleri veya bu t\u00fcr onar\u0131m veya de\u011fi\u015fiklikleri yapma yasal yetkisine sahip olmayan ki\u015filer\/kurulu\u015flar taraf\u0131ndan onar\u0131m veya de\u011fi\u015fiklik giri\u015fiminde bulunulmas\u0131 durumunda garanti ge\u00e7ersiz olacakt\u0131r.<\/li>\n
    11. Bu garanti ko\u015fullar\u0131, aksesuarlara (piller, harici g\u00fc\u00e7 kaynaklar\u0131, ba\u011flant\u0131 kablolar\u0131, anahtarl\u0131klar (key fobs<\/i>), kartlar, tan\u0131mlay\u0131c\u0131lar dahil ancak bunlarla s\u0131n\u0131rl\u0131 olmamak \u00fczere) veya normal a\u015f\u0131nma ve y\u0131pranmaya tabi olan \u00fcr\u00fcn par\u00e7alar\u0131na uygulanmaz.<\/li>\n<\/ol>\n<\/div>","protected":false},"excerpt":{"rendered":"

      Cihazlar\u0131n garanti kapsam\u0131ndaki par\u00e7alar\u0131n\u0131n komple eksiksiz mod\u00fcllerle de\u011fi\u015ftirilmesi politikas\u0131 y\u00fcr\u00fcrl\u00fcktedir. Servis taleplerine ili\u015fkin istatistiksel verilere g\u00f6re, sorunlar\u0131n \u00e7o\u011funlu\u011fu firmware g\u00fcncellemeleri veya cihaz\u0131n yeniden yap\u0131land\u0131r\u0131lmas\u0131 yoluyla uzaktan \u00e7\u00f6z\u00fclebilir. Sorununuzu uzaktan \u00e7\u00f6zmeye \u00e7al\u0131\u015fmak i\u00e7in l\u00fctfen a\u015fa\u011f\u0131daki ileti\u015fim kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla bizimle ileti\u015fime ge\u00e7in: WhatsApp: https:\/\/wa.me\/message\/TQPHTSMDUD6UE1 Telegram: https:\/\/t.me\/bas_ip_international_support_bot E-posta (Email): support@bas-ip.com \u00c7al\u0131\u015fma saatleri: Pazartesiden Cumaya, 06:00\u201322:00 (GMT) E\u011fer sorununuz […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-151775","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/pages\/151775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/comments?post=151775"}],"version-history":[{"count":2,"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/pages\/151775\/revisions"}],"predecessor-version":[{"id":151839,"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/pages\/151775\/revisions\/151839"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/tr\/wp-json\/wp\/v2\/media?parent=151775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}