{"id":151540,"date":"2025-09-24T10:12:14","date_gmt":"2025-09-24T10:12:14","guid":{"rendered":"https:\/\/bas-ip.com\/warranty-policy-north-america\/"},"modified":"2025-12-02T11:24:52","modified_gmt":"2025-12-02T11:24:52","slug":"warranty-policy-north-america","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/lv\/warranty-policy-north-america\/","title":{"rendered":"Garantijas politika (Zieme\u013camerika)"},"content":{"rendered":"<p data-path-to-node=\"2\">Klientu apkalpo\u0161anas nosac\u012bjumi at\u0161\u0137iras un ir atkar\u012bgi no \u0123eogr\u0101fisk\u0101 re\u0123iona, kur\u0101 m\u016bsu klienti atrodas un darbojas. Attiec\u012bgi garantijas politikas un saist\u012bbas var ar\u012b uzr\u0101d\u012bt nelielas at\u0161\u0137ir\u012bbas atkar\u012bb\u0101 no klienta atra\u0161an\u0101s vietas un darb\u012bbas konteksta. Pareizai pakalpojumu snieg\u0161anai, l\u016bdzu, izv\u0113lieties re\u0123ionu, kur\u0101 atrodaties pa\u0161laik.<\/p>\n<p data-path-to-node=\"3\">Ir sp\u0113k\u0101 garantijas ietvaros veiktas ier\u012b\u010du nomai\u0146as un ier\u012b\u010du da\u013cu nomai\u0146as ar piln\u012bb\u0101 saliktiem modu\u013ciem politika.<\/p>\n<p data-path-to-node=\"4\">Saska\u0146\u0101 ar statistikas datiem par pakalpojumu piepras\u012bjumiem, <b>liel\u0101ko da\u013cu radu\u0161os probl\u0113mu var atrisin\u0101t att\u0101lin\u0101ti<\/b> ar programmaparat\u016bras atjaunin\u0101jumu vai ier\u012bces p\u0101rkonfigur\u0113\u0161anas pal\u012bdz\u012bbu. Lai m\u0113\u0123in\u0101tu atrisin\u0101t probl\u0113mu att\u0101lin\u0101ti, l\u016bdzu, sazinieties ar mums, izmantojot \u0161\u0101dus sazi\u0146as kan\u0101lus:<\/p>\n<p data-path-to-node=\"5,0,0\"><b>WhatsApp:<\/b> <a class=\"ng-star-inserted\" href=\"https:\/\/wa.me\/message\/TQPHTSMDUD6UE1\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjIqcyM1J6RAxUAAAAAHQAAAAAQiQI\">https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n<p data-path-to-node=\"5,1,0\"><b>Telegram:<\/b> <a class=\"ng-star-inserted\" href=\"https:\/\/t.me\/bas_ip_international_support_bot\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjIqcyM1J6RAxUAAAAAHQAAAAAQigI\">https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n<p data-path-to-node=\"5,2,0\"><b>E-pasts:<\/b> <a href=\"mailto:support@bas-ip.com\">support@bas-ip.com<\/a><\/p>\n<p data-path-to-node=\"5,3,0\"><b>Darba laiks:<\/b> Pirmdiena l\u012bdz piektdiena, 06:00\u201322:00 (GMT)<\/p>\n<p data-path-to-node=\"6\">Ja j\u016bsu probl\u0113mu nevar atrisin\u0101t att\u0101lin\u0101ti, l\u016bdzu, iev\u0113rojiet \u0161o proced\u016bru:<\/p>\n<p data-path-to-node=\"7,0,0\"><b>L\u016bdzu, iepriek\u0161 sagatavojiet inform\u0101ciju<\/b> par pirkuma datumu un partnera datiem, no kura produkts tika ieg\u0101d\u0101ts.<\/p>\n<p data-path-to-node=\"7,1,0\">&#8211; P\u0113c j\u016bsu piepras\u012bjuma m\u016bsu speci\u0101listiem b\u016bs nepiecie\u0161ama visa nepiecie\u0161am\u0101 inform\u0101cija (ier\u012bces modelis, s\u0113rijas numurs, pretenzijas iemesls, pirkuma datums, iesp\u0113jam\u0101s s\u016bdz\u012bbas, fotogr\u0101fijas), lai uzs\u0101ktu nomai\u0146as proced\u016bru vai piln\u012bb\u0101 saliktu modu\u013cu nos\u016bt\u012b\u0161anu.<\/p>\n<p data-path-to-node=\"7,2,0\">&#8211; P\u0113c visas iesniegt\u0101s inform\u0101cijas anal\u012bzes ar jums sazin\u0101sies, izmantojot nor\u0101d\u012btos datus, lai inform\u0113tu par pie\u0146emto l\u0113mumu un turpm\u0101k veicamajiem pas\u0101kumiem, piem\u0113ram, ier\u012bces nomai\u0146u vai piln\u012bb\u0101 saliktu modu\u013cu nos\u016bt\u012b\u0161anu. Turkl\u0101t m\u016bsu speci\u0101listi sniegs padomu, vai ir nepiecie\u0161ams atgriezt j\u016bsu pa\u0161reiz\u0113jo ier\u012bci.<\/p>\n<p data-path-to-node=\"7,3,0\">&#8211; Piln\u012bgas ier\u012bces nomai\u0146as vai piln\u012bb\u0101 saliktu modu\u013cu nos\u016bt\u012b\u0161anas gad\u012bjum\u0101, <b>pieg\u0101de tiks veikta no partneru uz\u0146\u0113muma, no kura ieg\u0101d\u0101j\u0101ties ier\u012bci<\/b>. Attiec\u012bg\u0101 gad\u012bjum\u0101 j\u016bsu pa\u0161reiz\u0113j\u0101 boj\u0101t\u0101 ier\u012bce tiks atgriezta \u0161im pa\u0161am partneru uz\u0146\u0113mumam.<\/p>\n<p data-path-to-node=\"10\"><strong>Produkta garantijas periods ir tr\u012bsdesmit se\u0161i (36) m\u0113ne\u0161i no p\u0101rdo\u0161anas datuma.<\/strong><\/p>\n<p data-path-to-node=\"11,0,0\">&#8211; Ier\u012b\u010du transport\u0113\u0161ana j\u0101veic p\u0101rdev\u0113ja pieg\u0101d\u0101taj\u0101 ori\u0123in\u0101laj\u0101 iepakojum\u0101 vai iepakojum\u0101 ar l\u012bdzv\u0113rt\u012bg\u0101m aizsardz\u012bbas un ekspluat\u0101cijas \u012bpa\u0161\u012bb\u0101m.<\/p>\n<p data-path-to-node=\"11,1,0\">&#8211; Ierobe\u017eota <b>divpadsmit (12) m\u0113ne\u0161u<\/b> garantija no p\u0101rdo\u0161anas datuma attiecas uz da\u017e\u0101da veida mont\u0101\u017eas kron\u0161teiniem, ieskaitot ieb\u016bv\u0113tos, virsmas stiprin\u0101jumus, galddatoru stiprin\u0101jumus, lietus un saules aizsargus, groz\u0101mos st\u016brus.<\/p>\n<p data-path-to-node=\"11,2,0\">&#8211; \u0160ie garantijas nosac\u012bjumi ir papildu konstitucion\u0101laj\u0101m un cit\u0101m pat\u0113r\u0113t\u0101ju ties\u012bb\u0101m, kas piem\u0113rojamas pat\u0113r\u0113t\u0101ja dz\u012bvesvietas valst\u012b, un nek\u0101d\u0101 veid\u0101 neierobe\u017eo \u0161\u012bs ties\u012bbas.<\/p>\n<h3 data-path-to-node=\"13\">Garantijas Nosac\u012bjumi<\/h3>\n<ol>\n<li data-path-to-node=\"14\">Iesniedzot RMA (Return Merchandise Authorization) pretenziju BAS-IP, ir nepiecie\u0161ams sniegt detaliz\u0113tu inform\u0101ciju par <b>prec\u012bzu ier\u012bces modeli, ieskaitot t\u0101 kr\u0101su, ier\u012bces s\u0113rijas numuru, pirkuma datumu un pretenziju ar piln\u012bgu un prec\u012bzu probl\u0113mas aprakstu<\/b>, kas rada RMA.<\/li>\n<li data-path-to-node=\"14\">Pieg\u0101de uz BAS-IP vai t\u0101s servisa centru ir <b style=\"font-size: revert; color: initial;\">pirc\u0113ja atbild\u012bba un uz pirc\u0113ja r\u0113\u0137ina<\/b><span style=\"font-size: revert; color: initial;\">.<\/span><\/li>\n<li data-path-to-node=\"14\">Garantijas serviss tiek sniegts tikai <b style=\"font-size: revert; color: initial;\">\u0161aj\u0101 garantijas politik\u0101 nor\u0101d\u012btaj\u0101 garantijas period\u0101<\/b><span style=\"font-size: revert; color: initial;\">.<\/span><\/li>\n<li data-path-to-node=\"14\">Laiks, kas pavad\u012bts ier\u012bces darbsp\u0113jas atjauno\u0161anai, <b style=\"font-size: revert; color: initial;\">tiks pieskait\u012bts \u0161aj\u0101 garantijas politik\u0101 noteiktajam garantijas periodam<\/b><span style=\"font-size: revert; color: initial;\">.<\/span><\/li>\n<\/ol>\n<h3 data-path-to-node=\"19\">Garantijas Nosac\u012bjumu P\u0101rk\u0101p\u0161ana<\/h3>\n<ol>\n<li data-path-to-node=\"20\">\u0160ie garantijas nosac\u012bjumi <b>zaud\u0113 sp\u0113ku<\/b>, ja produkta standarta vai s\u0113rijas numuri tiek main\u012bti, dz\u0113sti, no\u0146emti vai padar\u012bti nesalas\u0101mi.<\/li>\n<li data-path-to-node=\"20\">Garantijas noteikumi <b style=\"font-size: revert; color: initial;\">tiks anul\u0113ti<\/b><span style=\"font-size: revert; color: initial;\"> jebk\u0101du produkta modifik\u0101ciju, adapt\u0101ciju vai izmai\u0146u gad\u012bjum\u0101, kas paredz\u0113tas, lai uzlabotu vai papla\u0161in\u0101tu norm\u0101lo lieto\u0161anas jomu, k\u0101 nor\u0101d\u012bts lietot\u0101ja rokasgr\u0101mat\u0101.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantija <b style=\"font-size: revert; color: initial;\">ir sp\u0113k\u0101 neeso\u0161a<\/b><span style=\"font-size: revert; color: initial;\">, ja produkts tiek izmantots pret\u0113ji t\u0101 paredz\u0113tajam m\u0113r\u0137im vai veid\u0101, kas nav saska\u0146ots ar lietot\u0101ja un apkopes instrukcij\u0101m.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantijas segums <b style=\"font-size: revert; color: initial;\">tiek zaud\u0113ts<\/b><span style=\"font-size: revert; color: initial;\">, ja sve\u0161\u0137erme\u0146i, vielas, \u0161\u0137idrumi, tvaiki, kod\u012bgas g\u0101zes vai kukai\u0146i iek\u013c\u016bst produkta iek\u0161\u0113j\u0101s vai \u0101r\u0113j\u0101s da\u013c\u0101s, neatkar\u012bgi no t\u0101, vai tas noticis nejau\u0161i vai t\u012b\u0161i.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantija <b style=\"font-size: revert; color: initial;\">ir sp\u0113k\u0101 neeso\u0161a<\/b><span style=\"font-size: revert; color: initial;\"> gad\u012bjumos, kad produkts ir nepareizi savienots ar cit\u0101m sist\u0113m\u0101m vai nepareizi uzst\u0101d\u012bts un piestiprin\u0101ts.<\/span><\/li>\n<li data-path-to-node=\"20\">\u0160\u012b garantija <b style=\"font-size: revert; color: initial;\">neattiecas uz defektiem vai boj\u0101jumiem<\/b><span style=\"font-size: revert; color: initial;\">, kas radu\u0161ies jebkur\u0101 sist\u0113m\u0101, kur\u0101 produkts ir integr\u0113ts vai izmantots kop\u0101 ar to.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantija <b style=\"font-size: revert; color: initial;\">tiek uzskat\u012bta par neder\u012bgu un sp\u0113k\u0101 neeso\u0161u<\/b><span style=\"font-size: revert; color: initial;\">, ja produktam ir meh\u0101niski boj\u0101jumi, \u0161\u0137embas, iespiedumi, plaisas, manipul\u0101cijas paz\u012bmes vai l\u012bdz\u012bgi defekti.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantija <b style=\"font-size: revert; color: initial;\">neattiecas uz<\/b><span style=\"font-size: revert; color: initial;\"> produktiem, kas boj\u0101ti valsts ekspluat\u0101cij\u0101 piem\u0113rojamo standartu neiev\u0113ro\u0161anas d\u0113\u013c, ieskaitot jaut\u0101jumus, kas saist\u012bti ar baro\u0161anas avota parametriem, telekomunik\u0101cij\u0101m, kabe\u013cu t\u012bkliem vai citiem \u0101r\u0113jiem faktoriem.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantijas segums <b style=\"font-size: revert; color: initial;\">izsl\u0113dz<\/b><span style=\"font-size: revert; color: initial;\"> boj\u0101jumus, kas radu\u0161ies \u0101r\u0113ju faktoru, piem\u0113ram, dabas katastrofu, kara, ugunsgr\u0113ka, pl\u016bdu, zibens, v\u0113tru, sprieguma sv\u0101rst\u012bbu vai citu iemeslu d\u0113\u013c, kas nav ra\u017eot\u0101ja kontrol\u0113.<\/span><\/li>\n<li data-path-to-node=\"20\">Garantija <b style=\"font-size: revert; color: initial;\">ir sp\u0113k\u0101 neeso\u0161a<\/b><span style=\"font-size: revert; color: initial;\">, ja remontu vai modifik\u0101cijas m\u0113\u0123ina veikt neautoriz\u0113ti servisa centri vai personas\/organiz\u0101cijas, kur\u0101m tr\u016bkst likum\u012bgas pilnvaras veikt \u0161\u0101dus remontus vai modifik\u0101cijas.<\/span><\/li>\n<li data-path-to-node=\"20\">\u0160ie garantijas nosac\u012bjumi <b style=\"font-size: revert; color: initial;\">neattiecas uz piederumiem<\/b><span style=\"font-size: revert; color: initial;\"> (tostarp, bet neaprobe\u017eojoties ar akumulatoriem, \u0101r\u0113jiem baro\u0161anas avotiem, savienojo\u0161ajiem kabe\u013ciem, atsl\u0113gu piekari\u0146iem, kart\u0113m, identifikatoriem) vai produkta da\u013c\u0101m, kas pak\u013cautas norm\u0101lam nolietojumam.<\/span><\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Klientu apkalpo\u0161anas nosac\u012bjumi at\u0161\u0137iras un ir atkar\u012bgi no \u0123eogr\u0101fisk\u0101 re\u0123iona, kur\u0101 m\u016bsu klienti atrodas un darbojas. Attiec\u012bgi garantijas politikas un saist\u012bbas var ar\u012b uzr\u0101d\u012bt nelielas at\u0161\u0137ir\u012bbas atkar\u012bb\u0101 no klienta atra\u0161an\u0101s vietas un darb\u012bbas konteksta. Pareizai pakalpojumu snieg\u0161anai, l\u016bdzu, izv\u0113lieties re\u0123ionu, kur\u0101 atrodaties pa\u0161laik. Ir sp\u0113k\u0101 garantijas ietvaros veiktas ier\u012b\u010du nomai\u0146as un ier\u012b\u010du da\u013cu nomai\u0146as ar [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-151540","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/pages\/151540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/comments?post=151540"}],"version-history":[{"count":2,"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/pages\/151540\/revisions"}],"predecessor-version":[{"id":151606,"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/pages\/151540\/revisions\/151606"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/lv\/wp-json\/wp\/v2\/media?parent=151540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}