{"id":147573,"date":"2024-05-21T06:47:33","date_gmt":"2024-05-21T06:47:33","guid":{"rendered":"https:\/\/bas-ip.com\/technical-support-policy\/"},"modified":"2025-11-03T14:52:54","modified_gmt":"2025-11-03T14:52:54","slug":"technical-support-policy","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/ja\/technical-support-policy\/","title":{"rendered":"\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u30dd\u30ea\u30b7\u30fc"},"content":{"rendered":"<p><strong>\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u30dd\u30ea\u30b7\u30fc<\/strong><\/p>\n\n\n\n<p>AtBAS-IP\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3001\u304a\u5ba2\u69d8\u304c\u5f53\u793e\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304a\u3088\u3073\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u88fd\u54c1\u3092\u6700\u9069\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u3001\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u591a\u69d8\u306a\u30bb\u30eb\u30d5\u30d8\u30eb\u30d7\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u30b5\u30fc\u30d3\u30b9\u304a\u3088\u3073\u30dd\u30ea\u30b7\u30fc\u306f\u3001\u304a\u5ba2\u69d8\u304c\u5f53\u793e\u3068\u306e\u3084\u308a\u53d6\u308a\u3067\u4f55\u3092\u671f\u5f85\u3067\u304d\u308b\u304b\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30b5\u30dd\u30fc\u30c8\u5bfe\u8c61<\/strong><\/h3>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u306f\u3001BAS-IP\u88fd\u54c1\u306e\u4f7f\u7528\u306b\u95a2\u3059\u308b\u4ee5\u4e0b\u306e\u5074\u9762\u3092\u30ab\u30d0\u30fc\u3057\u307e\u3059\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u304a\u3088\u3073\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u4ed5\u69d8\u306e\u78ba\u8a8d<\/li>\n\n\n\n<li>\u5f53\u793e\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30c7\u30d0\u30a4\u30b9\u306e\u904b\u7528\u8a2d\u5b9a\u306e\u652f\u63f4<\/li>\n\n\n\n<li>\u9867\u5ba2\u5411\u3051\u30c7\u30d0\u30a4\u30b9\u63a5\u7d9a\u56f3\u306e\u4f5c\u6210<\/li>\n\n\n\n<li><a href=\"https:\/\/basip.atlassian.net\/wiki\/spaces\/HP\/overview?mode=global\" target=\"_blank\" rel=\"noopener\">Wiki<\/a>\u306b\u63b2\u8f09\u3055\u308c\u3066\u3044\u308b\u60c5\u5831\u306b\u95a2\u3059\u308b\u8cea\u554f\u3078\u306e\u56de\u7b54<\/li>\n\n\n\n<li>\u4fdd\u8a3c\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u53d7\u4ed8<\/li>\n\n\n\n<li>\u88fd\u54c1\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u306e\u66f4\u65b0<\/li>\n\n\n\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u7d42\u4e86\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc<a href=\"https:\/\/bas-ip.com\/ja\/courses\/\">\u30e0\u3068\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u6ce8\u610f\uff1a\u5f53\u793e\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u4ee3\u308f\u3063\u3066\u30c7\u30d0\u30a4\u30b9\u306e\u8a2d\u5b9a\u3084Link\uff08Selfhost\uff09\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u884c\u3044\u307e\u305b\u3093\u3002\u3053\u308c\u3089\u306f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u81ea\u8eab\u304c\u884c\u3044\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306f\u3001\u7279\u5b9a\u306e\u624b\u9806\u306b\u95a2\u3059\u308b\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u63d0\u4f9b\u3084\u3001\u624b\u9806\u901a\u308a\u306b\u52d5\u4f5c\u3057\u306a\u3044\u5834\u5408\u306e\u554f\u984c\u89e3\u6c7a\u306e\u652f\u63f4\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u5f53\u793e\u304b\u3089\u76f4\u63a5\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u307e\u305f\u306f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u8cfc\u5165\u3057\u305f\u30c7\u30a3\u30b9\u30c8\u30ea\u30d3\u30e5\u30fc\u30bf\u30fc\u304a\u3088\u3073\u30d1\u30fc\u30c8\u30ca\u30fc\u306b\u9650\u5b9a\u3057\u3066\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30b5\u30dd\u30fc\u30c8\u6642\u9593\u304a\u3088\u3073\u9023\u7d61\u5148<\/strong><\/h3>\n\n\n\n<p><strong>\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u6642\u9593\uff1a<\/strong><br>\u6708\u66dc\u65e5\u301c\u91d1\u66dc\u65e5\u300106:00\u201322:00\uff08GMT\uff09<\/p>\n\n\n\n<p><strong>\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u9023\u7d61\u5148\uff1a<\/strong><br>\u30b3\u30fc\u30eb\u30d0\u30c3\u30af\u30e2\u30fc\u30c9\u3067\u306e\u901a\u8a71\uff0810\u5206\u4ee5\u5185\u306b\u6298\u308a\u8fd4\u3057\u9023\u7d61\uff09<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u7c73\u56fd\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\uff1a+1 914 240 8922<\/li>\n\n\n\n<li>\u30ab\u30ca\u30c0\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\uff1a+1 437 442 9559<\/li>\n\n\n\n<li>\u82f1\u56fd\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\uff1a+44 203 807 1441<\/li>\n<\/ul>\n\n\n\n<p><strong>WhatsApp:<\/strong><br><a href=\"https:\/\/wa.me\/message\/TQPHTSMDUD6UE1\" target=\"_blank\" rel=\"noopener\">https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n\n\n\n<p><strong>Telegram:<\/strong><br><a href=\"https:\/\/t.me\/bas_ip_international_support_bot\" target=\"_blank\">https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n\n\n\n<p><strong>\u30e1\u30fc\u30eb:<\/strong><br><a>support@bas-ip.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u554f\u984c\u5bfe\u5fdc\u6642\u9593<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u5831\u544a\u3055\u308c\u305f\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306f\u3001\u6700\u521d\u306b\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u5bfe\u5fdc\u3057\u3001\u5831\u544a\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7279\u5b9a\u304a\u3088\u3073\u89e3\u6c7a\u306b\u5354\u529b\u3057\u307e\u3059\u3002\u30a8\u30f3\u30b8\u30cb\u30a2\u3067\u89e3\u6c7a\u3067\u304d\u306a\u3044\u5834\u5408\u306f\u3001\u958b\u767a\u8005\u306b\u5f15\u304d\u7d99\u304c\u308c\u3001\u5bfe\u5fdc\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8868*\u306f\u3001<strong>\u521d\u56de\u5fdc\u7b54\u6642\u9593\u306e\u5e73\u5747<\/strong>\u304a\u3088\u3073<strong>\u89e3\u6c7a\u6642\u9593\u306e\u5e73\u5747<\/strong>\u306e\u76ee\u6a19\u3092\u793a\u3057\u3066\u3044\u307e\u3059\uff1a<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u6307\u6a19<\/th><th>\u76ee\u6a19<\/th><\/tr><\/thead><tbody><tr><td>\u521d\u56de\u5fdc\u7b54\u6642\u9593\u306e\u5e73\u5747<\/td><td>5\u5206<\/td><\/tr><tr><td>\u89e3\u6c7a\u6642\u9593\u306e\u5e73\u5747<\/td><td>5\u6642\u9593<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>* \u9031\u672b\u3084\u305d\u306e\u4ed6\u306e\u975e\u55b6\u696d\u65e5\u3092\u542b\u307f\u307e\u305b\u3093\u3002<br>** \u89e3\u6c7a\u6642\u9593\u306e\u5e73\u5747 \u2013 \u9867\u5ba2\u304c\u30c1\u30b1\u30c3\u30c8\u3092\u6700\u521d\u306b\u958b\u3044\u305f\u6642\u70b9\u304b\u3089\u3001\u305d\u306e\u30c1\u30b1\u30c3\u30c8\u304c\u89e3\u6c7a\u3055\u308c\u305f\u6642\u70b9\u307e\u3067\u306e\u6642\u9593<\/p>\n\n\n\n<p>\u89e3\u6c7a\u6642\u9593\u306e\u5e73\u5747\u76ee\u6a19\u306f\u3001\u554f\u984c\u306e\u6027\u8cea\u304a\u3088\u3073\u6df1\u523b\u5ea6\u306b\u57fa\u3065\u3044\u3066\u8a2d\u5b9a\u3055\u308c\u307e\u3059\u3002\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u8868\u306b\u793a\u3055\u308c\u305f\u6642\u9593\u76ee\u6a19\u5185\u3067\u5831\u544a\u3055\u308c\u305f\u554f\u984c\u306b\u5bfe\u5fdc\u3057\u3001\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u6700\u5927\u9650\u306e\u52aa\u529b\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u554f\u984c\u89e3\u6c7a\u306b\u3064\u3044\u3066<\/strong><\/h3>\n\n\n\n<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u304a\u3088\u3073\u904b\u7528\u74b0\u5883\u306e\u8907\u96d1\u6027\u306b\u3088\u308a\u3001BAS-IP\u306f\u554f\u984c\u89e3\u6c7a\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u4fdd\u8a3c\u3067\u304d\u307e\u305b\u3093\u3002\u53ef\u80fd\u306a\u9650\u308a\u8fc5\u901f\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u6700\u5584\u3092\u5c3d\u304f\u3057\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u30dd\u30ea\u30b7\u30fc AtBAS-IP\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3001\u304a\u5ba2\u69d8\u304c\u5f53\u793e\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304a\u3088\u3073\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u88fd\u54c1\u3092\u6700\u9069\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u3001\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u591a\u69d8\u306a\u30bb\u30eb\u30d5\u30d8\u30eb\u30d7\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u4ee5 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-147573","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/pages\/147573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/comments?post=147573"}],"version-history":[{"count":3,"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/pages\/147573\/revisions"}],"predecessor-version":[{"id":147643,"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/pages\/147573\/revisions\/147643"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/ja\/wp-json\/wp\/v2\/media?parent=147573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}