Can I receive a call from my call panel to my mobile device?

Yes, call reception is in such a case realized through the SIP protocol. To be able to take advantage of said function, you have to install the BAS-IP Intercom application. Afterwards – register on the website to receive proper SIP numbers.

Next, you need to assign these numbers to the call panel and your smartphone. Then, according to the instructions provided, set up a call to your application on your mobile device. As a result, you will be able to receive calls from your call panel to your mobile phone wherever you are, providing that you have an Internet connection.

Does your equipment support Power over Ethernet (PoE)?

Yes, almost all of our monitors and call panels support the PoE technology. In order to find out whether or not a specific device model supports PoE, please visit our catalog ( and go to the product page. You will find all the necessary pieces of information in the “Technical Specifications” section.

Are your monitors / panels compatible with third-party devices?

Yes, providing that the devices of other manufacturers support SIP (RFC 2543).

How many panels can be connected to the concierge monitor?

Up to 99 multi apartment outdoor panels and 1000 individual panels can be connected to the concierge monitor for calling. In case of watching the video from individual and multi apartments, one can connect up to 10,000 multi-apartment panels and 10 million individual panels.

What is the turning point and look-up angle of the cameras in outdoor panels?

The turning point of the cameras is 15˚ vertically and up to 20˚ horizontally. The look-up angles are 71˚ horizontally and 56˚ vertically.

What kind of door locks can be connected to the individual and multi apartment outdoor panels BAS-IP?

Electromagnetic and electromechanical (and also lever latch) door locks can be connected to the individual and multi apartment BAS-IP outdoor panels.

Can be one individual outdoor panel directly connected to the internal monitor not using switching facilities?

Yes, it can. The outdoor panel and internal monitor can be connected with a simple patch-cord (straight or cross pinch).

Can the system be set up to open the door automatically when the clean contact is being closed (in case of a fire)?

Yes, it is possible. All the panels have a clean contact input for opening the door.

Please tell us if video intercoms BAS-IP AQ-10v3, BAS-IP AG-04 and outdoor panel BAS-IP AV-01T v3 work within the local network. We’d also like to take incoming calls from outdoor panel to portable devices through the Internet anywhere in the world. What’s required? Would we need any extra equipment?

In this configuration, incoming calls to portable devices are possible – communicators and smartphones which have BAS-IP software and VoIP-client with support H.264 codec. SIP ATS is required for the SIP communication protocol (possibility of taking calls is deleted). It can be, for instance, BAS-IP SIP-PBX-16 or any other SIP ATS with H.264 or G.711 codec support.

Can I record video from outdoor panels to my video recorder NVR?

Yes, you can. Your NVR should be able to enter RTSP command line in manual mode and has H.264 codec.