Can I receive a call from my call panel to my mobile device?

Yes, call reception is in such a case realized through the SIP protocol. To be able to take advantage of said function, you have to install the BAS-IP Intercom application. Afterwards – register on the sip.bas-ip.com website to receive proper SIP numbers.

Next, you need to assign these numbers to the call panel and your smartphone. Then, according to the instructions provided, set up a call to your application on your mobile device. As a result, you will be able to receive calls from your call panel to your mobile phone wherever you are, providing that you have an Internet connection.

Does your equipment support Power over Ethernet (PoE)?

Yes, almost all of our monitors and call panels support the PoE technology. In order to find out whether or not a specific device model supports PoE, please visit our catalog (https://www.bas-ip.com/catalog/) and go to the product page. You will find all the necessary pieces of information in the “Technical Specifications” section.

Are your monitors / panels compatible with third-party devices?

Yes, providing that the devices of other manufacturers support SIP (RFC 2543).

Can I install a program to receive calls from outdoor panels on a PC or laptop?

You can install the SIP client on Windows, MacOS or Linux, with which you can receive calls from BAS-IP outdoor panels, receive video and open the door.

With the AV-01BD outdoor panels, is it possible to expand the number of controlled relays?

Yes, by connecting the BAS-IP SH-42 dual lock control module.

How long can the outdoor panels work when the power is turned off?

It all depends on the uninterruptible power supply. You can implement it by connecting a 12 mAh battery to the BAS-IP UPS-DP uninterruptible power supply. This will give 4-5 hours of continuous operation of the BAS-IP outdoor panels (operating time depends on the battery capacity).

Do outdoor panels record video from cameras in “sleep” mode?

All BAS-IP calling panels broadcast RTSP stream for possible video recording from the camera to the DVR.

How many panels can be connected to the concierge monitor?

Up to 99 multi apartment outdoor panels and 1000 individual panels can be connected to the concierge monitor for calling. In case of watching the video from individual and multi apartments, one can connect up to 10,000 multi-apartment panels and 10 million individual panels.

What is the turning point and look-up angle of the cameras in outdoor panels?

The turning point of the cameras is 15˚ vertically and up to 20˚ horizontally. The look-up angles are 71˚ horizontally and 56˚ vertically.

What kind of door locks can be connected to the individual and multi apartment outdoor panels BAS-IP?

Electromagnetic and electromechanical (and also lever latch) door locks can be connected to the individual and multi apartment BAS-IP outdoor panels.