{"id":142264,"date":"2025-08-11T18:37:15","date_gmt":"2025-08-11T18:37:15","guid":{"rendered":"https:\/\/bas-ip.com\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/"},"modified":"2025-08-27T10:34:32","modified_gmt":"2025-08-27T10:34:32","slug":"reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems","status":"publish","type":"post","link":"https:\/\/bas-ip.com\/et\/articles\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/","title":{"rendered":"Usaldusv\u00e4\u00e4rsus, varus\u00fcsteemid ja teenustasemelepingud (SLA) BAS-IP pilvep\u00f5histes s\u00fcsteemides"},"content":{"rendered":"<p><span style=\"color: initial; font-size: revert;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-141365\" src=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg 300w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-1024x768.jpg 1024w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-768x576.jpg 768w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-767x575.jpg 767w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2.jpg 1500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>BAS-IP erilisus seisneb selles, et tegemist on t\u00e4ieliku fonos\u00fcsteemide lahendusega. Veelgi olulisem on see, et ettev\u00f5te keskendub pilveinfrastruktuuri stabiilsusele, pikaajalisele toote toetusele ning paindlikele litsentsitingimustele. K\u00e4esolev dokument k\u00e4sitleb BAS-IP riist- ja tarkvara kasutamise peamisi aspekte vastavalt ettev\u00f5tte ametlikule teabele.<br \/>\n<\/span><\/p>\n<p data-start=\"521\" data-end=\"567\"><strong data-start=\"525\" data-end=\"567\">Pilveteenuste t\u00f6\u00f6kindlus ja veakindlus<\/strong><\/p>\n<p data-start=\"569\" data-end=\"935\">BAS-IP-il on suur potentsiaal oma pilveteenuste, nagu <strong data-start=\"623\" data-end=\"644\">BAS-IP Link Cloud<\/strong> ja <strong data-start=\"648\" data-end=\"660\">Link App<\/strong>, toetamiseks. Ettev\u00f5te tagab probleemide \u00f5igeaegse lahendamise, regulaarse andmete varundamise ning turvalise andmesalvestuse. Kuigi ametlikku SLA-d (nt 99,9% t\u00f6\u00f6kindluse garantii) ei pakuta, kohustub BAS-IP avalikult tagama oma tarkvara k\u00f5rge k\u00e4ttesaadavuse ja t\u00f6\u00f6kindluse.<\/p>\n<p data-start=\"937\" data-end=\"1282\">Oluline osa s\u00fcsteemist on <strong data-start=\"963\" data-end=\"984\">kohalik t\u00f6\u00f6re\u017eiim<\/strong>, mis on saadaval pilveteenuse t\u00f5rke korral. Sellises olukorras j\u00e4tkavad seadmed autonoomset t\u00f6\u00f6d: ligip\u00e4\u00e4s kaartide ja muude lokaalselt salvestatud identifikaatoritega toimib ning seadmete omavaheline suhtlus kohalikus v\u00f5rgus j\u00e4\u00e4b samuti t\u00f6\u00f6le. Katkeda v\u00f5ivad vaid mobiilirakendus ja kaugteenused.<\/p>\n<p data-start=\"1284\" data-end=\"1485\">Ettev\u00f5ttel on kehtestatud tehniliste probleemide lahendamise protseduur. Aasia regiooni puhul lubatakse <strong data-start=\"1388\" data-end=\"1437\">esimese vastuse aega 2 minutit ja 20 sekundit<\/strong> ning <strong data-start=\"1443\" data-end=\"1476\">keskmist lahendusaega 6 tundi<\/strong> t\u00f6\u00f6ajal.<\/p>\n<p data-start=\"1492\" data-end=\"1528\"><strong data-start=\"1496\" data-end=\"1528\">Garantii ja toote eluts\u00fckkel<\/strong><\/p>\n<p data-start=\"1530\" data-end=\"1585\">BAS-IP keskendub s\u00fcsteemide pikaajalisele kasutamisele.<\/p>\n<ul>\n<li><strong data-start=\"1589\" data-end=\"1602\">Garantii:<\/strong> Riistvaratoodetel on <strong data-start=\"1624\" data-end=\"1646\">3-aastane garantii<\/strong>. P\u00f5hitarkvara teenus on kaetud <strong data-start=\"1678\" data-end=\"1703\">10-aastase garantiiga<\/strong>.<\/li>\n<li><strong data-start=\"1709\" data-end=\"1718\">ugi:<\/strong> P\u00fcsivara (firmware) tugi kestab tavaliselt <strong data-start=\"1762\" data-end=\"1781\">3 kuni 5 aastat<\/strong>, vastavalt garantiiajale. Varuosi hoitakse laos <strong data-start=\"1830\" data-end=\"1861\">kuni 10 aastat v\u00f5i rohkemgi<\/strong>.<\/li>\n<li><strong data-start=\"1867\" data-end=\"1878\">Eluiga:<\/strong> Tavap\u00e4rase hoolduse ja kasutuse korral eeldatakse s\u00fcsteemi v\u00e4hemalt <strong data-start=\"1947\" data-end=\"1968\">10-aastast t\u00f6\u00f6iga<\/strong>.<\/li>\n<\/ul>\n<p data-start=\"1976\" data-end=\"2030\"><strong data-start=\"1980\" data-end=\"2030\">Litsentsimine ja tarkvara rakendamisv\u00f5imalused<\/strong><\/p>\n<p data-start=\"2032\" data-end=\"2079\">Oluline osa \u00f6kos\u00fcsteemist on <strong data-start=\"2061\" data-end=\"2078\">Link-tarkvara<\/strong>.<\/p>\n<ul>\n<li><strong data-start=\"2083\" data-end=\"2105\">Link App litsents:<\/strong> Tasuta <strong data-start=\"2113\" data-end=\"2136\">10-aastane litsents<\/strong> kahele mobiilseadmele \u00fche seadme kohta. P\u00e4rast seda perioodi tuleb rakenduse edasiseks kasutamiseks osta uus litsents.<\/li>\n<li><strong data-start=\"2260\" data-end=\"2278\">Litsentsit\u00fc\u00fcp:<\/strong> Litsentsi saab m\u00e4\u00e4ratleda kui <strong data-start=\"2309\" data-end=\"2324\">taastatavat<\/strong> v\u00f5i <strong data-start=\"2329\" data-end=\"2353\">tellimusel p\u00f5hinevat<\/strong>. Toote hind s\u00f5ltub selle tasemest ja funktsionaalsusest.<\/li>\n<li><strong data-start=\"2415\" data-end=\"2439\">Kohalik rakendamine:<\/strong> Klientidele, kes soovivad t\u00e4ielikku funktsionaalsust ilma pilvest s\u00f5ltumata, pakub BAS-IP v\u00f5imalust platvormi <strong data-start=\"2550\" data-end=\"2593\">kohapealseks (on-premise) rakendamiseks<\/strong>.<\/li>\n<li><strong data-start=\"2599\" data-end=\"2615\">V\u00f5rgun\u00f5uded:<\/strong> Link App ja selle push-teavitused vajavad <strong data-start=\"2658\" data-end=\"2679\">interneti\u00fchendust<\/strong>.<\/li>\n<\/ul>\n<p data-start=\"2687\" data-end=\"2723\"><strong data-start=\"2691\" data-end=\"2723\">Rollide ja vastutuste jaotus<\/strong><\/p>\n<p data-start=\"2725\" data-end=\"2784\">S\u00fcsteemi t\u00f5hususe tagamiseks on rollid selgelt m\u00e4\u00e4ratletud:<\/p>\n<p><strong data-start=\"2788\" data-end=\"2812\">Kohalik integraator:<\/strong> Tegutseb kohaliku tehnilise partnerina. Vastutab paigalduse, seadistamise, kasutajakoolituse ja esmatasandi tehnilise toe eest. Tegeleb ka litsentsidega.<\/p>\n<p><strong data-start=\"2969\" data-end=\"3003\">BAS-IP (pilveteenuse pakkuja):<\/strong> Tagab pilveplatvormi t\u00f6\u00f6kindluse, teostab uuendusi ja hooldust ning pakub teise tasandi tuge integraatorile. <strong data-start=\"3113\" data-end=\"3150\">BAS-IP ei suhtle l\u00f5ppkasutajatega<\/strong>.<\/p>\n<p><strong data-start=\"3154\" data-end=\"3201\">L\u00f5ppkasutaja (elanikud \/ kinnisvarahaldur):<\/strong> Kasutab s\u00fcsteemi igap\u00e4evaselt (k\u00f5ned, ligip\u00e4\u00e4s) ning suunab muud k\u00fcsimused kohalikule integraatorile.<\/p>\n<p><strong data-start=\"3305\" data-end=\"3326\">Serveri seadistus<\/strong>, kasutajate seadistamine ja seadmetaseme tehniline tugi j\u00e4\u00e4vad <strong data-start=\"3390\" data-end=\"3406\">kohaliku toe<\/strong> vastutusalasse ka p\u00e4rast projekti \u00fcleandmist.<\/p>\n<p><strong>Kasutajakogemus ja kaugjuurdep\u00e4\u00e4s<\/strong><\/p>\n<p>S\u00fcsteem v\u00f5imaldab kasutajatel (elanikel ja halduritel) p\u00e4\u00e4seda s\u00fcsteemile ligi <strong data-start=\"3581\" data-end=\"3607\">\u00fcksk\u00f5ik kust maailmast<\/strong>, eeldusel, et on olemas interneti\u00fchendus. See kehtib nii <strong data-start=\"3665\" data-end=\"3699\">kohapealsete installatsioonide<\/strong> kui ka <strong data-start=\"3707\" data-end=\"3734\">pilvep\u00f5histe lahenduste<\/strong> puhul. T\u00e4nu <strong data-start=\"3747\" data-end=\"3793\">geograafiliselt hajutatud pilveserveritele<\/strong> ei ole videok\u00f5nede, teavituste ega juhtimisv\u00f5imaluste kasutamisel <strong data-start=\"3860\" data-end=\"3888\">geograafilisi piiranguid<\/strong>, ning j\u00f5udlus on h\u00e4sti tasakaalustatud kogu maailmas.<\/p>","protected":false},"excerpt":{"rendered":"<p>BAS-IP erilisus seisneb selles, et tegemist on t\u00e4ieliku fonos\u00fcsteemide lahendusega. Veelgi olulisem on see, et ettev\u00f5te keskendub pilveinfrastruktuuri stabiilsusele, pikaajalisele toote toetusele ning paindlikele litsentsitingimustele. K\u00e4esolev dokument k\u00e4sitleb BAS-IP riist- ja tarkvara kasutamise peamisi aspekte vastavalt ettev\u00f5tte ametlikule teabele. Pilveteenuste t\u00f6\u00f6kindlus ja veakindlus BAS-IP-il on suur potentsiaal oma pilveteenuste, nagu BAS-IP Link Cloud ja Link [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[258],"tags":[],"class_list":["post-142264","post","type-post","status-publish","format-standard","hentry","category-uncategorized-et"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/posts\/142264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/comments?post=142264"}],"version-history":[{"count":1,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/posts\/142264\/revisions"}],"predecessor-version":[{"id":142301,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/posts\/142264\/revisions\/142301"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/media?parent=142264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/categories?post=142264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bas-ip.com\/et\/wp-json\/wp\/v2\/tags?post=142264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}