{"id":142261,"date":"2025-08-11T18:37:15","date_gmt":"2025-08-11T18:37:15","guid":{"rendered":"https:\/\/bas-ip.com\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/"},"modified":"2025-08-27T10:19:39","modified_gmt":"2025-08-27T10:19:39","slug":"reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems","status":"publish","type":"post","link":"https:\/\/bas-ip.com\/cs\/articles\/reliability-redundancy-and-service-level-agreements-sla-in-bas-ip-cloud-systems\/","title":{"rendered":"Spolehlivost, redundance a dohody o \u00farovni slu\u017eeb (SLA) v cloudov\u00fdch syst\u00e9mech BAS-IP"},"content":{"rendered":"<p><span style=\"color: initial; font-size: revert;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-141365\" src=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-300x225.jpg 300w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-1024x768.jpg 1024w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-768x576.jpg 768w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2-767x575.jpg 767w,  https:\/\/bas-ip.com\/wp-content\/uploads\/2025\/08\/SLA_new_2.jpg 1500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Co je na BAS-IP v\u00fdjime\u010dn\u00e9, je to, \u017ee p\u0159edstavuje kompletn\u00ed \u0159e\u0161en\u00ed domovn\u00edch komunika\u010dn\u00edch syst\u00e9m\u016f, a co je je\u0161t\u011b d\u016fle\u017eit\u011bj\u0161\u00ed \u2013 spole\u010dnost se zam\u011b\u0159uje na stabilitu cloudov\u00e9 infrastruktury, dlouhodobou podporu produkt\u016f a flexibiln\u00ed licen\u010dn\u00ed modely. Tento dokument shrnuje kl\u00ed\u010dov\u00e9 body p\u0159i pou\u017e\u00edv\u00e1n\u00ed hardwaru a softwaru BAS-IP na z\u00e1klad\u011b ofici\u00e1ln\u00edch informac\u00ed spole\u010dnosti.<br \/><\/span><\/p>\n<p data-start=\"417\" data-end=\"480\"><strong data-start=\"421\" data-end=\"480\">Spolehlivost cloudov\u00fdch slu\u017eeb a odolnost v\u016f\u010di poruch\u00e1m<\/strong><\/p>\n<p data-start=\"482\" data-end=\"881\">BAS-IP m\u00e1 rozs\u00e1hl\u00fd potenci\u00e1l v podpo\u0159e sv\u00fdch cloudov\u00fdch \u0159e\u0161en\u00ed, jako jsou <strong data-start=\"556\" data-end=\"577\">BAS-IP Link Cloud<\/strong> a mobiln\u00ed aplikace <strong data-start=\"597\" data-end=\"605\">Link<\/strong>. Spole\u010dnost zaji\u0161\u0165uje v\u010dasn\u00e9 \u0159e\u0161en\u00ed probl\u00e9m\u016f, pravideln\u00e9 z\u00e1lohov\u00e1n\u00ed dat a jejich bezpe\u010dn\u00e9 ulo\u017een\u00ed. P\u0159esto\u017ee nenab\u00edz\u00ed form\u00e1ln\u00ed SLA (Service Level Agreement), v\u010detn\u011b garance dostupnosti (nap\u0159. 99,9 %), BAS-IP se ve\u0159ejn\u011b zavazuje k vysok\u00e9 dostupnosti a stabilit\u011b sv\u00e9ho softwaru.<\/p>\n<p data-start=\"883\" data-end=\"1245\">D\u016fle\u017eit\u00fdm aspektem syst\u00e9mu je mo\u017enost <strong data-start=\"921\" data-end=\"941\">lok\u00e1ln\u00edho re\u017eimu<\/strong> v p\u0159\u00edpad\u011b v\u00fdpadku cloudu. V takov\u00e9m p\u0159\u00edpad\u011b si za\u0159\u00edzen\u00ed zachov\u00e1vaj\u00ed svou autonomn\u00ed funk\u010dnost \u2013 p\u0159\u00edstup pomoc\u00ed karet a dal\u0161\u00edch identifik\u00e1tor\u016f ulo\u017een\u00fdch lok\u00e1ln\u011b funguje stejn\u011b jako intern\u00ed komunikace mezi za\u0159\u00edzen\u00edmi v m\u00edstn\u00ed s\u00edti. Potenci\u00e1ln\u011b nedostupn\u00e9 mohou b\u00fdt pouze mobiln\u00ed aplikace a vzd\u00e1len\u00e9 slu\u017eby.<\/p>\n<p data-start=\"1247\" data-end=\"1474\">Existuje zaveden\u00fd postup pro \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f. Nap\u0159\u00edklad v asijsk\u00e9m regionu spole\u010dnost garantuje <strong data-start=\"1355\" data-end=\"1394\">prvn\u00ed reakci do 2 minut a 20 sekund<\/strong> a <strong data-start=\"1397\" data-end=\"1435\">pr\u016fm\u011brnou dobu vy\u0159e\u0161en\u00ed do 6 hodin<\/strong> b\u011bhem pracovn\u00ed doby technick\u00e9 podpory.<\/p>\n<p><strong>Z\u00e1ruka a \u017eivotn\u00ed cyklus produktu<\/strong><\/p>\n<p>BAS-IP se zam\u011b\u0159uje na dlouhodob\u00e9 pou\u017e\u00edv\u00e1n\u00ed sv\u00fdch syst\u00e9m\u016f.<\/p>\n<ul>\n<li><strong data-start=\"1584\" data-end=\"1595\">Z\u00e1ruka:<\/strong> Hardwarov\u00e9 produkty maj\u00ed <strong data-start=\"1621\" data-end=\"1638\">3letou z\u00e1ruku<\/strong>. Z\u00e1kladn\u00ed softwarov\u00e1 slu\u017eba m\u00e1 <strong data-start=\"1670\" data-end=\"1687\">z\u00e1ruku 10 let<\/strong>.<\/li>\n<li><strong data-start=\"1693\" data-end=\"1705\">Podpora:<\/strong> Firmware je obvykle podporov\u00e1n <strong data-start=\"1737\" data-end=\"1751\">3 a\u017e 5 let<\/strong>, co\u017e odpov\u00edd\u00e1 d\u00e9lce z\u00e1ruky. N\u00e1hradn\u00ed d\u00edly jsou k dispozici <strong data-start=\"1811\" data-end=\"1831\">10 let nebo v\u00edce<\/strong>.<\/li>\n<li><strong data-start=\"1837\" data-end=\"1851\">\u017divotnost:<\/strong> P\u0159i b\u011b\u017en\u00e9 \u00fadr\u017eb\u011b a p\u00e9\u010di se o\u010dek\u00e1v\u00e1, \u017ee syst\u00e9m vydr\u017e\u00ed <strong data-start=\"1905\" data-end=\"1933\">minim\u00e1ln\u011b 10 let provozu<\/strong>.<\/li>\n<\/ul>\n<p><strong>Licencov\u00e1n\u00ed a mo\u017enosti nasazen\u00ed softwaru<\/strong><\/p>\n<p>D\u016fle\u017eitou sou\u010d\u00e1st\u00ed ekosyst\u00e9mu je software <strong data-start=\"2033\" data-end=\"2041\">Link<\/strong>.<\/p>\n<ul>\n<li><strong data-start=\"2046\" data-end=\"2076\">Licence pro aplikaci Link:<\/strong> Bezplatn\u00e1 <strong data-start=\"2087\" data-end=\"2105\">10let\u00e1 licence<\/strong> pro dv\u011b mobiln\u00ed za\u0159\u00edzen\u00ed na jednu jednotku. Po uplynut\u00ed t\u00e9to doby je nutn\u00e9 zakoupit novou licenci pro dal\u0161\u00ed pou\u017e\u00edv\u00e1n\u00ed aplikace.<\/li>\n<li><strong data-start=\"2238\" data-end=\"2255\">Typy licenc\u00ed:<\/strong> Licence m\u016f\u017ee b\u00fdt <strong data-start=\"2273\" data-end=\"2288\">obnoviteln\u00e1<\/strong> nebo <strong data-start=\"2294\" data-end=\"2318\">na b\u00e1zi p\u0159edplatn\u00e9ho<\/strong>. Cena produktu se li\u0161\u00ed podle \u00farovn\u011b a funk\u010dnosti.<\/li>\n<li><strong data-start=\"2373\" data-end=\"2394\">Lok\u00e1ln\u00ed nasazen\u00ed:<\/strong> Pro klienty, kte\u0159\u00ed cht\u011bj\u00ed plnou funkcionalitu, ale z\u00e1rove\u0148 nez\u00e1vislost na cloudu, nab\u00edz\u00ed BAS-IP mo\u017enost <strong data-start=\"2499\" data-end=\"2536\">lok\u00e1ln\u00ed implementace (on-premise)<\/strong>.<\/li>\n<li><strong data-start=\"2542\" data-end=\"2563\">Po\u017eadavky na s\u00ed\u0165:<\/strong> Aplikace Link a jej\u00ed push notifikace vy\u017eaduj\u00ed p\u0159ipojen\u00ed k internetu.<\/li>\n<\/ul>\n<p><strong>Rozd\u011blen\u00ed rol\u00ed a odpov\u011bdnost\u00ed<\/strong><\/p>\n<p>Pro efektivn\u00ed fungov\u00e1n\u00ed syst\u00e9mu jsou role jasn\u011b definov\u00e1ny:<\/p>\n<p><strong data-start=\"2741\" data-end=\"2763\">M\u00edstn\u00ed integr\u00e1tor:<\/strong> P\u016fsob\u00ed jako m\u00edstn\u00ed technick\u00fd partner. M\u00e1 na starosti instalaci, konfiguraci, \u0161kolen\u00ed u\u017eivatel\u016f a poskytuje prvn\u00ed \u00farove\u0148 technick\u00e9 podpory. Zaji\u0161\u0165uje tak\u00e9 licencov\u00e1n\u00ed.<\/p>\n<p><strong data-start=\"2933\" data-end=\"2977\">BAS-IP (poskytovatel cloudov\u00fdch slu\u017eeb):<\/strong> Zaru\u010duje spolehliv\u00fd provoz cloudov\u00e9 platformy, prov\u00e1d\u00ed aktualizace a opravy a slou\u017e\u00ed jako druh\u00e1 \u00farove\u0148 podpory pro integr\u00e1tora. BAS-IP <strong data-start=\"3113\" data-end=\"3157\">nekomunikuje p\u0159\u00edmo s koncov\u00fdmi u\u017eivateli<\/strong>.<\/p>\n<p><strong data-start=\"3161\" data-end=\"3212\">Koncov\u00fd u\u017eivatel (rezidenti \/ spr\u00e1vce objektu):<\/strong> Vyu\u017e\u00edv\u00e1 syst\u00e9m v ka\u017edodenn\u00edch funkc\u00edch (vol\u00e1n\u00ed, p\u0159\u00edstup) a v\u0161echny dal\u0161\u00ed po\u017eadavky sm\u011b\u0159uje na m\u00edstn\u00edho integr\u00e1tora.<\/p>\n<p><strong data-start=\"3330\" data-end=\"3353\">Konfigurace serveru<\/strong>, nastaven\u00ed u\u017eivatel\u016f a technick\u00e1 podpora na \u00farovni za\u0159\u00edzen\u00ed jsou i po p\u0159ed\u00e1n\u00ed projektu odpov\u011bdnost\u00ed <strong data-start=\"3454\" data-end=\"3472\">m\u00edstn\u00ed podpory<\/strong>.<\/p>\n<p data-start=\"3480\" data-end=\"3526\"><strong data-start=\"3484\" data-end=\"3526\">U\u017eivatelsk\u00fd z\u00e1\u017eitek a vzd\u00e1len\u00fd p\u0159\u00edstup<\/strong><\/p>\n<p data-start=\"3528\" data-end=\"3868\">Syst\u00e9m umo\u017e\u0148uje u\u017eivatel\u016fm (rezident\u016fm a spr\u00e1vc\u016fm) p\u0159\u00edstup odkudkoli na sv\u011bt\u011b, pokud je k dispozici internetov\u00e9 p\u0159ipojen\u00ed \u2013 a to jak u <strong data-start=\"3663\" data-end=\"3676\">lok\u00e1ln\u00edch<\/strong>, tak <strong data-start=\"3682\" data-end=\"3706\">cloudov\u00fdch instalac\u00ed<\/strong>. D\u00edky <strong data-start=\"3713\" data-end=\"3762\">geograficky distribuovan\u00fdm cloudov\u00fdm server\u016fm<\/strong> nemaj\u00ed funkce videohovor\u016f, notifikac\u00ed a ovl\u00e1d\u00e1n\u00ed \u017e\u00e1dn\u00e1 \u00fazemn\u00ed omezen\u00ed a v\u00fdkon je vyv\u00e1\u017een\u00fd po cel\u00e9m sv\u011bt\u011b.<\/p>\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Co je na BAS-IP v\u00fdjime\u010dn\u00e9, je to, \u017ee p\u0159edstavuje kompletn\u00ed \u0159e\u0161en\u00ed domovn\u00edch komunika\u010dn\u00edch syst\u00e9m\u016f, a co je je\u0161t\u011b d\u016fle\u017eit\u011bj\u0161\u00ed \u2013 spole\u010dnost se zam\u011b\u0159uje na stabilitu cloudov\u00e9 infrastruktury, dlouhodobou podporu produkt\u016f a flexibiln\u00ed licen\u010dn\u00ed modely. Tento dokument shrnuje kl\u00ed\u010dov\u00e9 body p\u0159i pou\u017e\u00edv\u00e1n\u00ed hardwaru a softwaru BAS-IP na z\u00e1klad\u011b ofici\u00e1ln\u00edch informac\u00ed spole\u010dnosti. Spolehlivost cloudov\u00fdch slu\u017eeb a odolnost [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-142261","post","type-post","status-publish","format-standard","hentry","category-uncategorized-cs"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/posts\/142261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/comments?post=142261"}],"version-history":[{"count":1,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/posts\/142261\/revisions"}],"predecessor-version":[{"id":142293,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/posts\/142261\/revisions\/142293"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/media?parent=142261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/categories?post=142261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/tags?post=142261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}