{"id":151727,"date":"2025-09-24T10:20:27","date_gmt":"2025-09-24T10:20:27","guid":{"rendered":"https:\/\/bas-ip.com\/warranty-policy-global-south\/"},"modified":"2025-12-03T11:32:35","modified_gmt":"2025-12-03T11:32:35","slug":"warranty-policy-global-south","status":"publish","type":"page","link":"https:\/\/bas-ip.com\/cs\/warranty-policy-global-south\/","title":{"rendered":"Z\u00e1ru\u010dn\u00ed Podm\u00ednky (Glob\u00e1ln\u00ed Jih)"},"content":{"rendered":"

Plat\u00ed politika nahrazov\u00e1n\u00ed z\u00e1ru\u010dn\u00edch d\u00edl\u016f za\u0159\u00edzen\u00ed kompletn\u00edmi smontovan\u00fdmi moduly<\/b>.<\/p>\n

Podle statistick\u00fdch \u00fadaj\u016f o servisn\u00edch po\u017eadavc\u00edch lze v\u011bt\u0161inu probl\u00e9m\u016f vy\u0159e\u0161it na d\u00e1lku prost\u0159ednictv\u00edm aktualizac\u00ed firmwaru nebo rekonfigurace za\u0159\u00edzen\u00ed. Chcete-li se pokusit vy\u0159e\u0161it sv\u016fj probl\u00e9m na d\u00e1lku, kontaktujte n\u00e1s pros\u00edm prost\u0159ednictv\u00edm n\u00e1sleduj\u00edc\u00edch komunika\u010dn\u00edch kan\u00e1l\u016f:<\/p>\n

WhatsApp:<\/b> https:\/\/wa.me\/message\/TQPHTSMDUD6UE1<\/a><\/p>\n

Telegram:<\/b> https:\/\/t.me\/bas_ip_international_support_bot<\/a><\/p>\n

E-mail:<\/b> support@bas-ip.com<\/a><\/p>\n

Pracovn\u00ed doba:<\/b> Pond\u011bl\u00ed a\u017e p\u00e1tek, 06:00\u201322:00 (GMT)<\/p>\n

Pokud v\u00e1\u0161 probl\u00e9m nelze vy\u0159e\u0161it na d\u00e1lku, postupujte pros\u00edm podle n\u00ed\u017ee uveden\u00e9ho postupu:<\/p>\n

Laskav\u011b si p\u0159edem p\u0159ipravte informace t\u00fdkaj\u00edc\u00ed se data n\u00e1kupu<\/b> a partnersk\u00e9 spole\u010dnosti<\/b>, od kter\u00e9 byl produkt zakoupen.<\/p>\n

– Na va\u0161i \u017e\u00e1dost budou na\u0161i specialist\u00e9 vy\u017eadovat v\u0161echny pot\u0159ebn\u00e9 informace<\/b> (model za\u0159\u00edzen\u00ed, s\u00e9riov\u00e9 \u010d\u00edslo, d\u016fvod reklamace, datum n\u00e1kupu, ve\u0161ker\u00e9 mo\u017en\u00e9 st\u00ed\u017enosti, fotografie), aby mohli zah\u00e1jit postup odesl\u00e1n\u00ed pln\u011b smontovan\u00fdch modul\u016f.<\/p>\n

– Jakmile budou v\u0161echny poskytnut\u00e9 informace analyzov\u00e1ny, budeme v\u00e1s kontaktovat prost\u0159ednictv\u00edm va\u0161ich kontaktn\u00edch \u00fadaj\u016f a informujeme v\u00e1s o p\u0159ijat\u00e9m rozhodnut\u00ed a n\u00e1sledn\u00fdch kroc\u00edch<\/b>, kter\u00e9 je t\u0159eba podniknout k odesl\u00e1n\u00ed pln\u011b smontovan\u00fdch modul\u016f.<\/p>\n

– V p\u0159\u00edpad\u011b odesl\u00e1n\u00ed pln\u011b smontovan\u00fdch modul\u016f bude z\u00e1silka provedena od partnersk\u00e9 spole\u010dnosti<\/b>, od kter\u00e9 jste za\u0159\u00edzen\u00ed zakoupili.<\/p>\n

Z\u00e1ru\u010dn\u00ed doba na produkt je t\u0159icet \u0161est (36) m\u011bs\u00edc\u016f od data prodeje.<\/strong><\/p>\n

– P\u0159eprava za\u0159\u00edzen\u00ed mus\u00ed b\u00fdt prov\u00e1d\u011bna v origin\u00e1ln\u00edm balen\u00ed<\/b> dodan\u00e9m prodejcem nebo v balen\u00ed ekvivalentn\u00edch ochrann\u00fdch a provozn\u00edch vlastnost\u00ed<\/b>.<\/p>\n

– Omezen\u00e1 z\u00e1ruka dvan\u00e1ct (12) m\u011bs\u00edc\u016f<\/b> od data prodeje se vztahuje na r\u016fzn\u00e9 typy mont\u00e1\u017en\u00edch dr\u017e\u00e1k\u016f, v\u010detn\u011b z\u00e1pustn\u00fdch, povrchov\u00fdch, stoln\u00edch dr\u017e\u00e1k\u016f, st\u0159\u00ed\u0161ek proti de\u0161ti a slunci, oto\u010dn\u00fdch roh\u016f.<\/p>\n

– Tyto z\u00e1ru\u010dn\u00ed podm\u00ednky dopl\u0148uj\u00ed<\/b> \u00fastavn\u00ed a jin\u00e1 spot\u0159ebitelsk\u00e1 pr\u00e1va platn\u00e1 v zemi bydli\u0161t\u011b spot\u0159ebitele a \u017e\u00e1dn\u00fdm zp\u016fsobem takov\u00e1 pr\u00e1va neomezuj\u00ed<\/b>.<\/p>\n

Z\u00e1ru\u010dn\u00ed Podm\u00ednky<\/h2>\n
    \n
  1. P\u0159i pod\u00e1v\u00e1n\u00ed reklamace (RMA) spole\u010dnosti BAS-IP je nutn\u00e9 poskytnout podrobn\u00e9 informace<\/b> o p\u0159esn\u00e9m modelu za\u0159\u00edzen\u00ed<\/b> v\u010detn\u011b jeho barvy<\/b>, s\u00e9riov\u00e9ho \u010d\u00edsla<\/b> za\u0159\u00edzen\u00ed, data n\u00e1kupu<\/b> a reklamaci<\/b> s \u00fapln\u00fdm a p\u0159esn\u00fdm popisem probl\u00e9mu<\/b> vedouc\u00edho k RMA.<\/li>\n
  2. Doru\u010den\u00ed<\/b> do BAS-IP nebo jeho Servisn\u00edho St\u0159ediska je <\/span>odpov\u011bdnost\u00ed a na n\u00e1klady kupuj\u00edc\u00edho<\/b>.<\/span><\/li>\n
  3. Z\u00e1ru\u010dn\u00ed servis je poskytov\u00e1n pouze v r\u00e1mci z\u00e1ru\u010dn\u00ed doby<\/b> uveden\u00e9 v t\u011bchto z\u00e1ru\u010dn\u00edch podm\u00ednk\u00e1ch.<\/span><\/li>\n
  4. Doba str\u00e1ven\u00e1 obnoven\u00edm<\/b> provozuschopnosti za\u0159\u00edzen\u00ed <\/span>bude p\u0159i\u010dtena<\/b> ke stanoven\u00e9 z\u00e1ru\u010dn\u00ed dob\u011b uveden\u00e9 v t\u011bchto z\u00e1ru\u010dn\u00edch podm\u00ednk\u00e1ch.<\/span><\/li>\n<\/ol>\n

    Poru\u0161en\u00ed Z\u00e1ru\u010dn\u00edch Podm\u00ednek<\/h2>\n
      \n
    1. Tyto z\u00e1ru\u010dn\u00ed podm\u00ednky jsou neplatn\u00e9<\/b>, pokud jsou standardn\u00ed nebo s\u00e9riov\u00e1 \u010d\u00edsla produktu zm\u011bn\u011bna, vymaz\u00e1na, odstran\u011bna nebo ne\u010diteln\u00e1<\/b>.<\/li>\n
    2. Z\u00e1ru\u010dn\u00ed ustanoven\u00ed budou zneplatn\u011bna<\/b> v p\u0159\u00edpad\u011b <\/span>jak\u00fdchkoli modifikac\u00ed, \u00faprav nebo zm\u011bn<\/b> produktu ur\u010den\u00fdch ke zlep\u0161en\u00ed nebo roz\u0161\u00ed\u0159en\u00ed norm\u00e1ln\u00edho rozsahu pou\u017eit\u00ed specifikovan\u00e9ho v u\u017eivatelsk\u00e9 p\u0159\u00edru\u010dce.<\/span><\/li>\n
    3. Z\u00e1ruka je neplatn\u00e1<\/b>, pokud je produkt pou\u017e\u00edv\u00e1n <\/span>v rozporu s jeho ur\u010den\u00edm<\/b> nebo zp\u016fsobem, kter\u00fd je <\/span>neslu\u010diteln\u00fd s pokyny<\/b> pro u\u017eivatele a \u00fadr\u017ebu.<\/span><\/li>\n
    4. Z\u00e1ru\u010dn\u00ed kryt\u00ed bude ztraceno<\/b>, pokud <\/span>ciz\u00ed p\u0159edm\u011bty, l\u00e1tky, kapaliny, p\u00e1ry, korozivn\u00ed plyny nebo hmyz<\/b> proniknou do vnit\u0159n\u00edch nebo vn\u011bj\u0161\u00edch \u010d\u00e1st\u00ed produktu, a\u0165 u\u017e n\u00e1hodn\u011b nebo \u00famysln\u011b.<\/span><\/li>\n
    5. Z\u00e1ruka je neplatn\u00e1<\/b> v p\u0159\u00edpadech <\/span>nespr\u00e1vn\u00e9ho p\u0159ipojen\u00ed<\/b> produktu k jin\u00fdm syst\u00e9m\u016fm nebo <\/span>nespr\u00e1vn\u00e9 instalace a mont\u00e1\u017ee<\/b>.<\/span><\/li>\n
    6. Tato z\u00e1ruka se nevztahuje<\/b> na vady nebo po\u0161kozen\u00ed vznikl\u00e9 na <\/span>jak\u00e9mkoli syst\u00e9mu<\/b>, do kter\u00e9ho byl produkt integrov\u00e1n nebo pou\u017e\u00edv\u00e1n ve spojen\u00ed s n\u00edm.<\/span><\/li>\n
    7. Z\u00e1ruka se pova\u017euje za neplatnou a nicotnou<\/b>, pokud produkt vykazuje <\/span>mechanick\u00e9 po\u0161kozen\u00ed, od\u0161t\u011bpky, prom\u00e1\u010dkliny, praskliny, zn\u00e1mky neopr\u00e1vn\u011bn\u00e9 manipulace<\/b> nebo podobn\u00e9 vady.<\/span><\/li>\n
    8. Z\u00e1ruka se nevztahuje<\/b> na produkty po\u0161kozen\u00e9 v d\u016fsledku <\/span>nedodr\u017een\u00ed norem<\/b> platn\u00fdch v zemi provozu, v\u010detn\u011b probl\u00e9m\u016f souvisej\u00edc\u00edch s <\/span>parametry nap\u00e1jen\u00ed, telekomunika\u010dn\u00edmi, kabelov\u00fdmi s\u00edt\u011bmi<\/b> nebo jin\u00fdmi vn\u011bj\u0161\u00edmi faktory.<\/span><\/li>\n
    9. Z\u00e1ru\u010dn\u00ed kryt\u00ed vylu\u010duje<\/b> \u0161kody zp\u016fsoben\u00e9 <\/span>vn\u011bj\u0161\u00edmi faktory<\/b>, jako jsou p\u0159\u00edrodn\u00ed katastrofy, v\u00e1lka, po\u017e\u00e1r, povode\u0148, blesk, bou\u0159e, kol\u00eds\u00e1n\u00ed nap\u011bt\u00ed nebo jin\u00e9 p\u0159\u00ed\u010diny mimo kontrolu v\u00fdrobce.<\/span><\/li>\n
    10. Z\u00e1ruka je neplatn\u00e1<\/b>, pokud se pokusy o opravu nebo modifikaci prov\u00e1d\u011bj\u00ed <\/span>neautorizovan\u00fdmi servisn\u00edmi st\u0159edisky<\/b> nebo osobami\/organizacemi, kter\u00e9 <\/span>nemaj\u00ed z\u00e1konn\u00e9 opr\u00e1vn\u011bn\u00ed<\/b> k prov\u00e1d\u011bn\u00ed takov\u00fdch oprav nebo modifikac\u00ed.<\/span><\/li>\n
    11. Tyto z\u00e1ru\u010dn\u00ed podm\u00ednky se nevztahuj\u00ed na p\u0159\u00edslu\u0161enstv\u00ed<\/b> (v\u010detn\u011b, ale nikoli v\u00fdhradn\u011b, bateri\u00ed, extern\u00edch nap\u00e1jec\u00edch zdroj\u016f, propojovac\u00edch kabel\u016f, kl\u00ed\u010denek, karet, identifik\u00e1tor\u016f) nebo <\/span>\u010d\u00e1sti produktu podl\u00e9haj\u00edc\u00ed b\u011b\u017en\u00e9mu opot\u0159eben\u00ed<\/b>.<\/span><\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

      Plat\u00ed politika nahrazov\u00e1n\u00ed z\u00e1ru\u010dn\u00edch d\u00edl\u016f za\u0159\u00edzen\u00ed kompletn\u00edmi smontovan\u00fdmi moduly. Podle statistick\u00fdch \u00fadaj\u016f o servisn\u00edch po\u017eadavc\u00edch lze v\u011bt\u0161inu probl\u00e9m\u016f vy\u0159e\u0161it na d\u00e1lku prost\u0159ednictv\u00edm aktualizac\u00ed firmwaru nebo rekonfigurace za\u0159\u00edzen\u00ed. Chcete-li se pokusit vy\u0159e\u0161it sv\u016fj probl\u00e9m na d\u00e1lku, kontaktujte n\u00e1s pros\u00edm prost\u0159ednictv\u00edm n\u00e1sleduj\u00edc\u00edch komunika\u010dn\u00edch kan\u00e1l\u016f: WhatsApp: https:\/\/wa.me\/message\/TQPHTSMDUD6UE1 Telegram: https:\/\/t.me\/bas_ip_international_support_bot E-mail: support@bas-ip.com Pracovn\u00ed doba: Pond\u011bl\u00ed a\u017e p\u00e1tek, 06:00\u201322:00 (GMT) […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-151727","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/pages\/151727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/comments?post=151727"}],"version-history":[{"count":2,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/pages\/151727\/revisions"}],"predecessor-version":[{"id":151793,"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/pages\/151727\/revisions\/151793"}],"wp:attachment":[{"href":"https:\/\/bas-ip.com\/cs\/wp-json\/wp\/v2\/media?parent=151727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}